Communication issues relating to diversity

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Reference no: EM133911703

Questions

1. Identify the verbal and non-verbal responses to make if misunderstandings or difficulties occur as a result of diversity issues.

2. List three (3) communication issues relating to diversity that may cause conflict between workers and people with support needs.

3. Outline how to respond sensitively to a difficulty in a workplace that occurs due to diversity.

4. Who should first be consulted if a worker is involved in conflict, or experience a difficulty with another individual?

5. Who should you contact if you were involved in a conflict that stemmed from diversity issues and your supervisor was not contactable?

6. Why do you think it is important to seek assistance if difficulties or misunderstandings occur?

Reference no: EM133911703

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