Change management skills you would recommend

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Reference no: EM133998617

Question: When responding to Justin and Garvin posts, consider the following:

How are the change management examples shared by your peers similar or different from your own?

Are there any additional change management skills you would recommend to your peers based on their examples? Support your response by referencing relevant topics from the course. No AI shortcuts — Only authentic assignment help from real expert tutors.

Justin Post

One change initiative I was heavily involved in was a large ERP transformation (SAP S/4HANA) where I led data workstreams across multiple business functions. A big issue we ran into was inconsistent communication, where different teams had different understandings of timelines, data ownership, and expectations, which caused confusion and slowed progress. Looking back, I would have approached this differently by being more intentional about how communication was structured. From what we learned in Organizational Change: Creating Change Through Strategic Communications by Laurie Lewis, communication is really about creating shared meaning, not just pushing out information. I relied a lot on meetings and documentation, but I didn't always consider how messages were landing with different groups. A more targeted communication approach, along with clearer stakeholder alignment early on, would have likely reduced friction and improved engagement.

One of the biggest takeaways for me from this course is how much leadership behavior impacts employee engagement during change. Concepts from The Leadership Challenge by Kouzes and Posner really reinforced that leaders need to consistently model and reinforce change, not just announce it. I've seen firsthand that when leadership messaging is clear and consistent, teams are much more willing to adapt. Going forward, I plan to be more proactive in aligning leaders around key messages and building in feedback loops, like quick check-ins or workshops, to understand how change is actually being received. Overall, this course helped shift my mindset from just managing tasks during change to really focusing on how people experience it.

Reference no: EM133998617

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