Reference no: EM133208152

Case Scenario 1

Alison is training Barbara to support Mr Williams. While they are walking up the drive to his house, Alison and Barbara talk about what they will be doing.

Alison reminds Barbara of things to prepare when showering someone:

• Preparing the bathroom.
• Checking the temperature of the bathroom.
• Making sure any equipment to be used is working and clean.
• Taking care as the floor can be slippery.

They discuss Mr William's personal plan. It includes:

• His preferred name.
• How he likes to do things. In the personal plan it states that he has breakfast independently then, with the assistance of the support worker, he showers, shaves and gets dressed.
• Mr Williams is recovering from a stroke. While it has not affected his speech, continence or memory, it has affected his balance, his right arm is weak and he has lost sensation in his skin in affected areas.
• Mr Williams wants to be able to shower himself in the next month. With this goal in mind, he prefers to try to do things for himself but will request assistance when he needs help. The support worker should be aware of Mr Williams' goal and desire for independence, and support him in his efforts.

After they arrive at Mr Williams' house, Alison introduces Barbara and reminds him that they discussed that she would be bringing a new support worker to meet him today.  They chat for a while and Barbara tells Mr Williams a bit about herself.  Then Mr Williams says he will finish his breakfast before showering and won't be long. Alison says they will get organised while he eats.

When she comes out to tell Mr Williams they're ready for him to shower, Barbara notices he has finished eating his breakfast and moves forward to clear a cup and plates from the table. However, Mr Williams asks her to stop. He wants to take care of the task himself as one way of asserting and retaining his independence. Barbara should have remembered that the personal plan covers Mr Williams' goal and desire for independence. She should support him in his efforts.

a. Barbara tells Mr. Williams a bit about herself. What is she doing? 

b. Identify risks associated with the provision of support and confirming with supervisor 

Your resident says she does not feel well. You note that she has not eaten the meals you prepared in advance. She is 'at risk of falls' and you notice bruising. Your resident asks you not to say anything

1. What are the risks for your resident?

2. How would you manage this situation in reporting to supervisor and respecting organisational protocols? 

c. Discuss and confirming person's own preferences for personal support in a positive way 

1. Describe two different strategies you could use to identify a resident's personal preferences.

2. Describe two different strategies you could use to encourage independence. 

3. How can a support worker ensure that residents /residents have input into their care and how would you document their wishes? 

How can you comply with following legal and ethical issues in the role of support worker? List two ways for each legal and ethical requirement