Reference no: EM133188318

BSBSTR602 Develop Organisational Strategies

Assessment Task - responses and Project

Part A

Task summary
You are required to answer all of the following questions. You need to answer all of the written questions correctly. Generally, you are expected to write a response one or two paragraphs long. Please answer the questions using word processing software.

Required
• Access to student workbook/other learning materials
• Computer and Microsoft Office
• Access to the internet

Question 1
Give three examples of risks that should be taken into account in developing and implementing strategic plans.

Question 2
Give two examples of risk management strategies that can be used when developing and implementing strategic plans.

Question 3
Give an example of a risk management strategy that can be used to manage intellectual property risks inherent in strategic planning.

Question 4
Outline the benefit of conducting a SWOT analysis as part of a strategic planning process and how a SWOT analysis is conducted.

Question 5
Outline four examples of questions that could be used when conducting a SWOT analysis.

Question 6
Outline the benefit of conducting a PESTLE analysis as part of a strategic planning process and how a PESTLE analysis is conducted.

Question 7
Outline four examples of questions that could be used when conducting a PESTLE analysis.

Question 8
List two internal sources of information that a business could use to find out about its market, competitors, customer base, vision, values and capabilities.

Question 9
List two external sources of information that a business could use to find out about its market, competitors, customer base, vision, values and capabilities.

Question 10
Explain the purpose of developing organisational values and two techniques that could be used to identify values as part of the strategic planning process

Part B

Task summary
For this assessment task the student is required, in the role of Operations Manager of Native Bush Spices Australia, to meet the management team to confirm the organisation's vision and mission and values and to seek approval for the development of the organisation's new Strategic Plan. They will also be required to discuss strategic directions and operational priorities.

Required
• Access to textbooks and other learning materials
• Computer with Microsoft Office and internet access
• Meeting space
• Management team (your assessor)

Submit
• Team meeting notes
• Summary of the meeting outcomes
• Email draft to the Management Team

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria.

Carefully read the following scenario.

The company's target customers are those that enjoy gourmet foods. The age range of Australian consumers buying their products is between 35 and 65. Most of their consumers are health conscious, care about protecting the environment and have an average income of
$80,000.

The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing and Sales Manager, Administration Manager and Customer Service Officer.

Around 10 staff are employed in the factory making and distributing the products.

Although the company does not have a formal strategic plan, the following information is included on its web site about its mission, vision and values:

Mission
Native Bush Spices Australia is committed to providing the highest quality product to all its clients.
Vision
We are constantly working to establish ourselves as the most respected and sought-after supplier of native bush spices.
Values
• Respect: taking time to understand and value each of our customers and respecting their choices.
• Responsibility: acting with integrity towards our staff, our customers, the community and the environment.
• Caring: a duty of care for our staff, customers and the environment.
• Excellence: to always look to provide the best quality product and customer service.
• Integrity: to act with honesty, openness and do what we say we will do.
• Innovation: to be industry leaders.

1. Prepare team meeting notes.

Carefully read the scenario information, including the information about the organisational mission, vision and values and business objectives.
Conduct research about developing mission, vision and value statements, as well as formulating strategic objectives.

a. Identify some examples of these statements/objectives from at least two other companies. Compare the vision, mission and value statements to those of Native Bush Spices Australia.
b. Make notes about whether you think the existing mission, vision and value statements are clear enough to guide operations. You will need to share your thoughts at the meeting with the management team, as well as listen to the management team's ideas.
c. Make notes about legislative, regulatory Codes of Practice requirements including intellectual property related to Native Bush Spices Australia's business objectives
d. You should also make notes about the key business strategies and research best practice techniques for formulating strategic objectives.

2. Meet with the management team (your assessor).

The management team is meeting to discuss the organisational vision, mission and values statements, as well as business objectives.

Share the ideas using your meeting notes and listen to the ideas provided by the team.

In addition, discuss your ideas about key business strategies and strategic objectives. Listen to the ideas presented about actions to achieve strategic objectives, as well as performance indicators.

During the meeting, demonstrate effective communication skills including:

• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding

Please note: Your assessor will advise in class of the date and time of the meeting.

3. Write a summary of the meeting outcomes.

Following the meeting, summarise the meeting outcomes in about half a page.

4. Draft an email to the Management Team (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should confirm the organizational vision, mission and values as discussed at the meeting.

You should also report on the cooperative venture as discussed at the meeting.

It should also request approval to proceed to developing the strategic plan based on the agreed vision, mission and values, as well as strategic objectives.

Attachment:- Develop Organisational Strategies.rar