Reference no: EM132553129
BSBDIV501 Manage diversity in the workplace - Mastery Institute Australia
Activity 1A
Objective To provide you with an opportunity to locate and review diversity policy.
Workplace activity At your place of work (or as a simulated workplace activity as directed by your trainer/assessor) obtain your diversity policy and make a review of this. Provide details of your diversity policy and the findings of your review (e.g. whether this is current and if it covers the needs of your organisation).
Activity 1B
Objective To provide you with an opportunity to determine diversity policy application to specific work content.
Q&A Provide a brief outline of how diversity policy needs to apply to your place of work/type of business.
Activity 1C
Objective To provide you with an opportunity to ensure diversity policy actions are understood and implemented by the relevant parties.
Q&A How can you ensure that diversity policy actions are implemented successfully in the workplace?
Activity 1D
Objective To provide you with an opportunity to understand the importance of providing feedback and suggestions for improvement, currency and efficacy of diversity policy.
Q&A 1. Why is it important to provide feedback for ensuring that diversity policy is correctly implemented?
2. Provide four suggestions that could be made in relation to your workplace (or an example workplace), to improve current diversity policy and actions.
Activity 2A
Objective To provide you with an opportunity to address own prejudices and demonstrate respect for difference in personal interactions.
Case study activity Choose a situation that you have experienced at work to assess if your communications or actions were influenced by prejudices. Provide a brief description of this experience and how your communications or actions could have been improved without the influence of prejudice.
Activity 2B
Objective To provide you with an opportunity to aim for diversity in selecting and recruiting staff.
Q&A 1. How can you attract a diverse range of candidates in your recruitment?
2. How can you ensure that selection and interview processes are fair?
Activity 2C
Objective To provide you with an opportunity to identify and address training needs to address issues of difference in the team.
Workplace activity At your workplace (or an example workplace), assess the training needs that are required to address differences within the team, to help improve team work.
Activity 2D
Objective To provide you with an opportunity to understand how to manage tensions and encourage collaboration and respect between staff who struggle to work effectively with difference.
Role play activity As a role play activity within the learning group, work in small teams of approximately 5 people (or as directed by your trainer/assessor).
One individual should represent the person in charge of the work team, while the other members should represent the work team itself. Each member of the work team should represent a different diverse group (of your own choosing) and should apply this in a workplace discussion on how to perform a work task (you should also decide in the group the work task to be used for the role play).
The person in charge should use their skills to manage the differences and any tensions that relate to how the task should be performed by the team, i.e. different outlooks, understanding and approaches.
Activity 2E
Objective To provide you with an opportunity to understand how to assist staff to see that working effectively with difference is a strength that can improve the organisation's products, services and customer relations.
Q&A Provide five examples of how differences can be used as strengths in work teams.
Activity 2F
Objective To provide you with an opportunity to manage allegations of harassment and address complaints according to established organisational procedures.
Q&A Provide details of what is included in the grievance procedure at your workplace (or an example workplace).
Activity 3A
Objective To provide you with an opportunity to promote the organisation's workforce diversity in internal and external forums to enhance the company's image and reputation.
Q&A Give an example of how workforce diversity can be promoted in both an internal and an external forum.
Activity 3B
Objective To provide you with an opportunity to capture ideas and information from the diversity in the workforce to enhance products and services and contribute to competitive advantage; and support organisational efforts to value diversity.
Group discussion activity In a group discussion, as directed by your trainer/assessor, discuss how ideas and information on diversity can be obtained in the workplace to improve organisational business, and how organisations can show value in diversity.
Section A: Skills activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.
This activity will enable you to demonstrate the following skills:
» Reading
» Writing
» Oral communication
» Navigate the world of work
» Interact with others
» Get the work done
Answer the activity in as much detail as possible, considering your organisational requirements.
1. As a workplace activity (or simulated workplace activity) you will need to be observed in the workplace conducting the following with your work team/employees:
» In verbal and non-verbal communications, provide information to the work team on diversity and the diversity objectives of the organisation, you should use and refer to workplace policy documentation and procedures to support this
» Provide guidance and assistance to the work team during the course of your work shift to achieve diversity objectives in working procedures, pay special care to your own actions to ensure these are not influenced by prejudices,
Section B: Knowledge activity
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
» Outline formal and informal complaints procedures
» Identify and outline key features of relevant current legislation regarding:
o age discrimination
o disability discrimination
o racial discrimination
o sex discrimination
o human rights
o equal opportunity
Answer each question in as much detail as possible, considering your organisational requirements for each one.
1. To comply with both organisational and legal requirements, provide details of your organisation's (or an example organisation's) formal and informal complaints procedures.
2. How do the following legislative acts assist in positive diversity and inclusion in the workplace?
» Age Discrimination Act 2004
» Disability Discrimination Act 1992
» Racial Discrimination Act 1975
» Sex Discrimination Act 1984
» Australian Human Rights Commission Act 1986.
Section C: Performance activity
Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.
This activity will enable you to demonstrate the followingperformanceevidence:
» Demonstrate the application of diversity policy in a work context
» Critically review a diversity policy
» Implement strategies to ensure that diversity is understood and respected in the work team
» Demonstrate compliance with procedures for handling complaints or harassment allegations
» Promote the benefits of diversity to others
Answer the activity in as much detail as possible, considering your organisational requirements.
At your workplace (or ina simulated workplace environment), perform the following tasks. These will need to be observed by your assessor/third party and all observations recorded in the observations and demonstrations checklist document.
1. Critically review a diversity policy as it applies to one area of your work and identify how this can be applied into working practices.
2. Formulate and implement at least three strategies with your work team to help diversity understanding and respect within the team.
3. In a workplace complaint or harassment allegation follow organisational procedures to handle and help resolve this.
4. Actively promote the benefit of diversity to other employees or your work team.
Attachment:- Manage diversity in the workplace.rar