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Article Review - Critically review the article below:
Article - Vanderberg, A., & Capodagli, B. (2015). The "Ottawa way" thrives. Public Management, 97(6), 14-18.
In the review, be sure to include an analysis of the article. Provide details and evidence to back up your analysis from the article.
What are some of the significant points used in the article to support the premise?
Why are these points significant to the way communication affects strategic planning?
Attachment:- Assignment.rar
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The report is about the Ottowa county that has adopted the customer centric approach in public sector. for this purpose, county has taken various steps such as arranged the practical seminars with the employees, and involved the top leaders. it has stressed for communication and feedback strategy. this has assisted county to create a customer oriented culture. the word count is 600.
Use the standard five-paragraph format (introduction/body/conclusion). APA format should be used. The article review should be a minimum of two pages in length. Content, organization, and grammar/mechanics will be evaluated.
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