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You are required to analyse the effectiveness of the Qantas Online Air Ticketing system. To do this you are required to employ at least two data gathering techniques, one of which must be observation. You will need to research the existing online ticketing system and other information you can find about the airline. You also need to observe how at least three (3) users interact with the system. Suppose the 3 users want to travel to different cities. You need to script two or more scenarios for these users, and then observe their interaction. For instance, two possible scenarios might be as follows: (A) You want to travel to the Whitsundays next Friday. Before reserving your seat, you want to be sure that you can finish packing without rushing it, and reach the airport on time. You therefore want to find out when your flight is departing on that day. (B) You want to check-in online, so that you don't have to queue at the airport, but can go straight to the boarding gates. Without going through to finalising the payment, see if your participants can check-in. Amongst the information sought are answers to the following questions. Questions you need to address are: 1. What are the major business objectives and processes (operations) that the airline company carries out? 2. List the information systems and subsystems that are used to support their portal and describe how they are related to the overall business objectives and processes. 3. Detail the scenarios you developed and how the users you observed interacted with the system, when carrying out the tasks of those scenarios. 4. Recommend improvements to the system and describe the analytic consequences. For instance, not all airlines provide systems for online check-in. If the company were to add such functionality, what do the analysts need to consider? 5. Describe the stakeholders involved. Who are they? Why do analysts need to consider their interests? 6. Discuss, in detail, the data collection techniques you used to answer the above questions. Rationale This assessment task covers topics 1 to 8 and has been designed to ensure that you are engaging with the subject content on a regular basis. More specifically it seeks to assess your ability to: develop and test your ability to research the role of information systems in solving business problems describe the purpose of systems analysis and design in the development of information systems and identify the list of stakeholders identify some data gathering techniques you will also learn about the role of the system analyst in the development of information systems.
What Windows Server 2008 capability enables them to do the mass installation quickly and efficiently? What general steps are involved in setting up this capability? Can the capability also be used to install Windows 7 on the 24 new client workstat..
Given a language L we define perm(L) to be the language obtained by taking all the permutations of all the words of L. Show that if L is regular then perm(L) may not even be context-free.
Write down fields that you want to use as control break fields to make a report which lists all inventory items in grocery store? Create a sample report.
What kind of hardware is needed to support a T-1 connection to your business? You want to write a song and apply a digital signature to it, so that you can later prove that it is your song.
After reading about programming languages and their capabilities, consider all of the devices in your home that have a computer. Where will computer programming and the use of computers go in the future?
Initilanize cell arrays with 5 names, 3 verbs, and 4 nouns of you choice. Print 10 sentences using one random element from each cell array. (e.g. 'Xavier eats pie').
if ‘_' is wild-card, then pattern ‘foo*bar*nad' can be found in ‘foofoowangbarnad'. Alter computation of prefix function to correctly match strings using KMP.
The UML Class, Sequence Diagrams etc, can be drawn in preferably NetBeans UML, if it is not convenient on that, any other UML tool would do
Write a program that reads in an integer and breaks it into a sequence of individual digits in reverse order. For example, the input 16384 is displayed as 4 8 3 6 1 You may assume that the input has no more than five digits and is not negative.
This thesis artefact is flexible in a sense that helper can use any other sort of tools to accomplish the task as long as it matches with the aim but please, let me know how he/ she going to do it.
Discuss the benefits of the traditional Linux file permissions scheme. How might it be superior to permission methodologies employed in other operating systems and what are the differences in overall approach to permissions, privilege, and securit..
Consider a 20,000,000-character message to be transmitted between two stations that are 150 meters apart, using a 10BaseTX LAN with a transmission speed of 50 meters per microsecond
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