Workforce diversity and organisational excellence, Business Management

In today's fast-paced work environment a successful organisation is one where diversity is the norm and not the exception. It is the approach to diversity, not the diversity itself which determines the actual positive and negative outcomes (Henry and Evans, 2007). Emerging literature suggests that culturally diverse organisations outperform their more homogeneous counterparts (Cox 1994; Dreachslin 1996; Richard 2000). According to one study, culturally diverse groups relative to homogeneous groups are more effective both in the interaction process and job performance; these benefits occur after a diverse group has been together for a period of time (Watson et al., 1993). In a survey conducted by the Society for Human Resource Management (SHRM) in 2001 it is found that human resource professionals from Fortune 1000 companies believed diversity initiatives benefit  a companies' bottom line. In  terms of the impact diversity
initiatives have on issues related to the bottom line, professionals believed the top five positive impacts were: improving corporate culture, helping recruit new employees, improving relationships with clients, higher retention rates, and decreasing complaints and legal action. In  the SHRM study, 91 percent of the respondents believed diversity initiatives assist the organisation in keeping a competitive advantage through improving employee morale and corporate culture (McCuiston and Wooldridge, 2004).

Posted Date: 4/2/2013 2:00:32 AM | Location : United States







Related Discussions:- Workforce diversity and organisational excellence, Assignment Help, Ask Question on Workforce diversity and organisational excellence, Get Answer, Expert's Help, Workforce diversity and organisational excellence Discussions

Write discussion on Workforce diversity and organisational excellence
Your posts are moderated
Related Questions
Question 1: You have been offered a job as Communications Manager in a reputed company. Show ways to communicate effectively with people from different cultural backgrounds. Il

QUESTION Read the case study found on page 5 of the question paper and answer the questions below: (a) What are the impacts of implementing an E-Business strategy at Digilan


Describe the definition of entrepreneur according to Harbison and Peter F. Drucker. According to Harbison : "An entrepreneur, it is not an innovation but a business builder

is bureaucratic approach appropriate for nestle

QUESTION Personal attitudes can have a key bearing on how individuals function within organizations. Attitudes may reflect in either positive or negative behaviours. A number o

Demerits of specialisation include: There is superior risk in providing only a restricted range of products or services, i.e. individual traders are not capable to enjoy

explain and use appropriate tools and techniques for conducting an internal appraisal

It is an imperative that when formulating Operational plans the environments in which the business operates in are considered, identify the environments and the tools used to analy

Managers are directly responsible for the success or failure of any organisation. Their main responsibility is to assist the organisation to achieve its objectives in an efficient