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Responsiveness - Customers Needs for a Product
How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
According to police sources a car with a certain protection system will be recovered 85% of the time. Find the probability that 5 of 7 stolen cars will be recovered.
Question: (a) What is a Quality Management System (QMS) and why should an organization implement a Quality Management System? (b) Explain the eight fundamental Quality Manag
In this assignment, you will prepare an in-depth comparative analysis research paper between two different firms operating in two different countries but which have similar challen
How must organisations have the flexibility to demand occur? Forecasting demand can be complicated and unreliable into an uncertain environment. Therefore a balance requires to
Many of us have taken assessments in the past, such as the ASVAB (Armed Services Vocational Aptitude Battery) or MBTI (Myers-Briggs Type Indicator); the latter is described in your
Orlando International Airport plans to extend passenger capacity of its existing terminal to accommodate its forecasted growth. A new terminal would be needed once the state's busi
how to compute quarterly index
Task 1 Read: Chapter 4 of the Core learning material and supporting text chapters on Process Design. Task 2 Investigate: Consider the operations of your own organisation (or ano
When you look at the pay of unionized employees vs non-union in similar job classifications, what are the differences in terms of amount of pay, how the pay levels are determined,
Commercial and personal Websites, as well as print media, design their formats and include visuals for optimal audience appeal. Select a Website or print medium for this reflective
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