Rating, performance and units of work – process design, Operation Management

Rating, Performance and Units of Work - Process Design 

Rating is the assessment of the worker's rate of working relative to the observer's concept of the pace corresponding to the standard rating. If the standard pace is maintained, and the appropriate relaxation is taken, a qualified worker will achieve standard performance over a working day. This performance is denoted as 100 on the standard rating scale. However, this standard rating applies to Europeans and North Americans working in temperate climates; it may not be a proper standard to use in other parts of the world. 

Rating and the determination of allowances for fatigue and other purposes is largely a matter of judgement. Work study practitioners are trained to recognise the standard rate of working and to assess a worker's speed and effectiveness relative to the standard (100) to the nearest five points. Examples of benchmark standard rates are: a person walking purposefully (4 mph or 6.4 km/hr); dealing a pack of playing cards in 22.5 seconds.

 

1671_Rating, Performance and Units of Work – Process Design.png

The standard time for a piece of work is the total time in which it should be completed at standard performance. Referring to the figure, it is determined as the basic time plus relaxation and contingency allowances, the basic time being calculated as: 

Basic time = (observed time × observed rating) / standard rating (i.e. 100)

Relaxation allowance includes provision for personal needs (typically 5 to 7 per cent), fatigue (Typically 4 per cent for light work, seated in good working conditions), and a variable amount to reflect more demanding work or poor working conditions. Contingency allowance is a small allowance to cover intermittent work-related activities (e.g. process adjustment; consultations with the supervisor) and unavoidable delays.

Posted Date: 3/16/2013 4:03:48 AM | Location : United States







Related Discussions:- Rating, performance and units of work – process design, Assignment Help, Ask Question on Rating, performance and units of work – process design, Get Answer, Expert's Help, Rating, performance and units of work – process design Discussions

Write discussion on Rating, performance and units of work – process design
Your posts are moderated
Related Questions
1) The following table lists all costs of quality incurred by Sam's Surf Shop last year. What was Sam's appraisal cost for quality last year? Annual inspection costs $ 155,000

Compare the skills of an engineer and an engineer manager

1. Grapple Industries has 1,000 full-time and part-time employees who manufacture parts for hand tools. Company policy states that part-time employees are not eligible for overtime

Explain career progression of individual and performance appraisal. Performance Appraisal and Individual's Career Progressio: Performance appraisals assist in unearthing

Book Edition Company Book Edition Company produces very rare cover pages for history books. Reader habits change a lot and they change their mind a lot. The cover pages a

What are the risks and opportunities of the strategies followed by Pepsi? of Coca Cola?

Identifying Opportunities Select a company described in the Wall Street Journal, Fortune, Forbes, or another reputable business application. Visit the company%u2019s Web site to

Normal 0 false false false EN-IN X-NONE X-NONE

Q 1 The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha. Q 2 Quality control charts usually have a central

Explain work study as a management tool. Work Study as a Management Tool: Work study checks the work done in an organization and this aims at finding the best and most effici