Rating, performance and units of work – process design, Operation Management

Rating, Performance and Units of Work - Process Design 

Rating is the assessment of the worker's rate of working relative to the observer's concept of the pace corresponding to the standard rating. If the standard pace is maintained, and the appropriate relaxation is taken, a qualified worker will achieve standard performance over a working day. This performance is denoted as 100 on the standard rating scale. However, this standard rating applies to Europeans and North Americans working in temperate climates; it may not be a proper standard to use in other parts of the world. 

Rating and the determination of allowances for fatigue and other purposes is largely a matter of judgement. Work study practitioners are trained to recognise the standard rate of working and to assess a worker's speed and effectiveness relative to the standard (100) to the nearest five points. Examples of benchmark standard rates are: a person walking purposefully (4 mph or 6.4 km/hr); dealing a pack of playing cards in 22.5 seconds.

 

1671_Rating, Performance and Units of Work – Process Design.png

The standard time for a piece of work is the total time in which it should be completed at standard performance. Referring to the figure, it is determined as the basic time plus relaxation and contingency allowances, the basic time being calculated as: 

Basic time = (observed time × observed rating) / standard rating (i.e. 100)

Relaxation allowance includes provision for personal needs (typically 5 to 7 per cent), fatigue (Typically 4 per cent for light work, seated in good working conditions), and a variable amount to reflect more demanding work or poor working conditions. Contingency allowance is a small allowance to cover intermittent work-related activities (e.g. process adjustment; consultations with the supervisor) and unavoidable delays.

Posted Date: 3/16/2013 4:03:48 AM | Location : United States







Related Discussions:- Rating, performance and units of work – process design, Assignment Help, Ask Question on Rating, performance and units of work – process design, Get Answer, Expert's Help, Rating, performance and units of work – process design Discussions

Write discussion on Rating, performance and units of work – process design
Your posts are moderated
Related Questions
In a job shop, effective capacity is only 49 percent of design capacity, and actual output is 60 percent of effective output. What design capacity would be needed to achieve an act

Why is exporting the most popular initial entry method?

Normal 0 false false false EN-IN X-NONE X-NONE

Question 1: Describe the goals and programs of strategic plan. Definition of goals and importance of goals Action plans Characteristics and execution of action plan

The stylized blue and white waves in an oval shape that appear on every package of Ocean Spray brand products is an example of a copyright trade name service mark brand

When is it ok to forgo economic profit in order to increase social returns?

Process Analytics Caselet 1 Overview respond to this caselet, which is based in a health care setting. Preparation Read through the following caselet. You are an operations manager

How does the degree of customer contact relate to the kinds of skills needed by service workers and the degree of training they require?

How would you describe the culture of your organization? How does your organization "feel" (climate)? Where do you see the evidences of your organization's culture? How does the cu

There are two learning objectives of this assessment. 1. The first relates directly to the operations management materials. This assessment will develop and test your understand