Rating, performance and units of work – process design, Operation Management

Rating, Performance and Units of Work - Process Design 

Rating is the assessment of the worker's rate of working relative to the observer's concept of the pace corresponding to the standard rating. If the standard pace is maintained, and the appropriate relaxation is taken, a qualified worker will achieve standard performance over a working day. This performance is denoted as 100 on the standard rating scale. However, this standard rating applies to Europeans and North Americans working in temperate climates; it may not be a proper standard to use in other parts of the world. 

Rating and the determination of allowances for fatigue and other purposes is largely a matter of judgement. Work study practitioners are trained to recognise the standard rate of working and to assess a worker's speed and effectiveness relative to the standard (100) to the nearest five points. Examples of benchmark standard rates are: a person walking purposefully (4 mph or 6.4 km/hr); dealing a pack of playing cards in 22.5 seconds.


1671_Rating, Performance and Units of Work – Process Design.png

The standard time for a piece of work is the total time in which it should be completed at standard performance. Referring to the figure, it is determined as the basic time plus relaxation and contingency allowances, the basic time being calculated as: 

Basic time = (observed time × observed rating) / standard rating (i.e. 100)

Relaxation allowance includes provision for personal needs (typically 5 to 7 per cent), fatigue (Typically 4 per cent for light work, seated in good working conditions), and a variable amount to reflect more demanding work or poor working conditions. Contingency allowance is a small allowance to cover intermittent work-related activities (e.g. process adjustment; consultations with the supervisor) and unavoidable delays.

Posted Date: 3/16/2013 4:03:48 AM | Location : United States

Related Discussions:- Rating, performance and units of work – process design, Assignment Help, Ask Question on Rating, performance and units of work – process design, Get Answer, Expert's Help, Rating, performance and units of work – process design Discussions

Write discussion on Rating, performance and units of work – process design
Your posts are moderated
Related Questions
Long term Capacity Expansion For the purpose of expansion of the long term capacity of the term the firm may decide to adapt and one more of the followings. 1.The firm may give

what are the elements of production forecasting?

Matthew Yachts, located in Montauk, Long Island, manufactured sailing yachts of all descriptions. The company had begun by building custom-designed yachts for a largely New York-ba

Question: The importance of having a properly designed website cannot be overemphasized. Poor user interface design is often the reason why so many websites are never used. Gen

Talent Planning in Operation 1. Produce a report on the topic Talent Planning in Operation. Please ensure that you address the following issues: Describe at le

What problems associated with planned change should the OD practitioner be aware of? How might such problems be overcome?

Describe the advantages and disadvantages of the various methods of data collection.

From the video, take a position whether an organization has the right to monitor employee's emails and online usage

A bottling plant fills 2,400 bottles every two hours. The lead time is 40 minutes and a container accommodates 120 bottles. The safety stock is 10 percent of expected demand. How m

Which statement about comparative of performance appraisal is false/1. it is a method that seek to identify one relative standing among those being rated/2.this method indicate tha