Rating, performance and units of work – process design, Operation Management

Rating, Performance and Units of Work - Process Design 

Rating is the assessment of the worker's rate of working relative to the observer's concept of the pace corresponding to the standard rating. If the standard pace is maintained, and the appropriate relaxation is taken, a qualified worker will achieve standard performance over a working day. This performance is denoted as 100 on the standard rating scale. However, this standard rating applies to Europeans and North Americans working in temperate climates; it may not be a proper standard to use in other parts of the world. 

Rating and the determination of allowances for fatigue and other purposes is largely a matter of judgement. Work study practitioners are trained to recognise the standard rate of working and to assess a worker's speed and effectiveness relative to the standard (100) to the nearest five points. Examples of benchmark standard rates are: a person walking purposefully (4 mph or 6.4 km/hr); dealing a pack of playing cards in 22.5 seconds.

 

1671_Rating, Performance and Units of Work – Process Design.png

The standard time for a piece of work is the total time in which it should be completed at standard performance. Referring to the figure, it is determined as the basic time plus relaxation and contingency allowances, the basic time being calculated as: 

Basic time = (observed time × observed rating) / standard rating (i.e. 100)

Relaxation allowance includes provision for personal needs (typically 5 to 7 per cent), fatigue (Typically 4 per cent for light work, seated in good working conditions), and a variable amount to reflect more demanding work or poor working conditions. Contingency allowance is a small allowance to cover intermittent work-related activities (e.g. process adjustment; consultations with the supervisor) and unavoidable delays.

Posted Date: 3/16/2013 4:03:48 AM | Location : United States







Related Discussions:- Rating, performance and units of work – process design, Assignment Help, Ask Question on Rating, performance and units of work – process design, Get Answer, Expert's Help, Rating, performance and units of work – process design Discussions

Write discussion on Rating, performance and units of work – process design
Your posts are moderated
Related Questions
"Testing for Honesty" Please respond to the following: From the case study, determine what ideals, obligations, and effects must be considered in using psychological tests as pre-e

I have soem charts that were done i word how do I gt them to you for someone to put in excel for me

Should Adobe establish a policy for granting flexible work schedule? If yes what might that policy contain?

If Merck can donate $50 million in free doses of ivermectin, what does that say about the amount of revenue the company generates in the drug research and distribution industry?

The project sponsor is the person or group that provides financial resources, in cash or in kind, for the project.

Step 1: Pick an industry that you find interesting. This may be driven by a company by which you would like to be employed or by some other factor. Within the industry, identify th

Identify and describe a current situation, within your current or former organization, where the challenges of the process of change, due to a competitive global environment, has

By whom Dual factor theory was propose? Dual factor theory has been proposed by Herzberg.

There are a variety of theories of motivation, many of which are complementary. Of the main motivational theories described in the text, which theory or theories do you think would

The Scott Corey accounting firm is installing a new computer system, and several things must be done to make sure the system works properly. The following table provides informatio