Products and services of a company - customer perspective, Operation Management

Products and Services of a Company - Customer Perspective

In this perspective, the company needs to depict the way by which the internal and external customers value the company's products and services. Therefore, performance measures for customer satisfaction is evaluated. Customers concerns tend to relate to time, quality, performance, service and cost.

Posted Date: 3/15/2013 2:26:05 AM | Location : United States







Related Discussions:- Products and services of a company - customer perspective, Assignment Help, Ask Question on Products and services of a company - customer perspective, Get Answer, Expert's Help, Products and services of a company - customer perspective Discussions

Write discussion on Products and services of a company - customer perspective
Your posts are moderated
Related Questions
Explain objectives of organisational development. Objectives of Organisational Development (i) Enhancement in the performance of the organisation. (ii) Enhancement in t

I need help with writing an rcode to analyze an experiment for a two way layout without replication. There are two factors each with 3 levels.

Tasks, Predecessors and Times - Process Design The first step in the procedure is to draw a precedence diagram, shown here, the task labels and times entered in the nodes

According to Elyahu Goldratt, the TOC system uses a scheduling approach called _____. drum-buffer-rope drum-buffer-string drum-rope-buffer drum-buffer-line

Explain Fixed Cost. Fixed Cost: Cost may be described as the amount of expenditure incurred on, or attributable to a specified thing. Fixed costs are those costs that tend t

What triggered the new product strategy at Minnesota Biolabs? 2. What prediction would you make for the success of getting the country general managers in Europe and Japan to adopt

link between work study and value analysis?

Some have argued the Six Sigma programs are merely repackaged versions of older quality improvement programs that originally accompanied TQM initiatives in the 1980s. Present argum

In what ways and with two examples, did Mentor Graphics fail at not focusing on where they wanted to be in the future, in giving a clear definition to the employees and creating a

Please give a detailed explanation for the answer for the following scenario: You are a division manager of a manufacturing facility that produces waste? Water that must be treated