Products and services of a company - customer perspective, Operation Management

Products and Services of a Company - Customer Perspective

In this perspective, the company needs to depict the way by which the internal and external customers value the company's products and services. Therefore, performance measures for customer satisfaction is evaluated. Customers concerns tend to relate to time, quality, performance, service and cost.

Posted Date: 3/15/2013 2:26:05 AM | Location : United States

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