Products and services of a company - customer perspective, Operation Management

Products and Services of a Company - Customer Perspective

In this perspective, the company needs to depict the way by which the internal and external customers value the company's products and services. Therefore, performance measures for customer satisfaction is evaluated. Customers concerns tend to relate to time, quality, performance, service and cost.

Posted Date: 3/15/2013 2:26:05 AM | Location : United States







Related Discussions:- Products and services of a company - customer perspective, Assignment Help, Ask Question on Products and services of a company - customer perspective, Get Answer, Expert's Help, Products and services of a company - customer perspective Discussions

Write discussion on Products and services of a company - customer perspective
Your posts are moderated
Related Questions
The bullwhip effect is often blame for the boom-and-bust cycles in our national economy. Which of the remedies for eliminating this effect in a supply chain might also benefit the

A popular concept in healthcare administration these days is the service line. Let us put you in the CFO position for this question. For your own hospital, are you in favor of serv

As the Marketing Manager for Proctor and Gambles Pet Nutrition and Care division you have been asked to consider launching a new dog food product in Mexico. What factors would you

Discuss how globalization is affecting the political, legal, and economic forces impacting todays business environment?

A company hires a file clerk but does not inquire into his criminal history. In fact, he has had several convictions for driving while intoxicated. On a lunch break, he gets drunk

Discuss innovative and creative ways to use the patient ID bracelet containing a bar-code representation of the patient's ID and a bar-code scanner that could lead to improved qual

The project manager is normally directly accountable for the project result, schedule and budget.

Have you experienced any of the stages in Greiner's growth model or Weitzel and Jonsson's model?

travel on Mountain Airlines for the past 18 weeks was: Week Passengers Week Passengers 1 402 10 440 2 410 11 446 3 420 12 451 4 415 13 455 5 412 14 462 6 414 15 466 7 424 16 474 8

After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did very well in the first four years. He was now looking for expansion of his busine