Product or service design and process selection, Operation Management

Product or Service Design and Process Selection 

Can the products/services be designed to satisfy the needs of both the market and the producers/providers? For example, it may be possible to design a limited range of components, which can be assembled in different combinations to provide a wide range of different products. What sequence of processes should be used to transform the inputs into the desired outputs? Type of operation system? Levels of automation? Make or buy - can some of the products or services be bought for less than they can be provided in-house? Of the sequence of processes required to create the product or service, which should be carried out within the organisations operations system? 

  • Organisation of work - use of methods to establish most efficient working practices.
  • Design of facilities: location and layout - single large site or several smaller sites? Site close to suppliers or to customers?

 

Regional warehouses? Product-type layout or process-type layout or group layout? Assembly line balancing? Stores? Materials handling? 

  • Business process reengineering (BPR) - organisations in their drive to remain competitive have adopted a philosophy of 'leaning'. The approach seeks to align key business activities to business goals. It does this by scrutinising the function and performance of essential activities in a radical review of overall system performance. Looking at processes rather than individual jobs and taking the perspective from the customer through the functions of the organisation. This approach is advocated by Hammer (1990). He argues that as a result of the opportunities offered by Information Technology, 'Don't automate, obliterate'.

 

Most manager's view reengineering as a watch word to ensure that they haven't allowed inefficiency to creep into their organisation which would necessitate radical improvement.

Posted Date: 3/19/2013 2:20:17 AM | Location : United States







Related Discussions:- Product or service design and process selection, Assignment Help, Ask Question on Product or service design and process selection, Get Answer, Expert's Help, Product or service design and process selection Discussions

Write discussion on Product or service design and process selection
Your posts are moderated
Related Questions
1. Explain the quandary experienced by Skinner (1969,1974) and his advocacy of a 'focused factory'. Answer: Skinner argued that the trade-off concept is based on the quandary th

An Electric Company estimates its demand trend line (in millions of kilowatt hours) to be D = 76 + 0.55 Q, where Q refers to the sequential quarter number and Q=1 for winter 2000.

what scussyiefly disbrstem operations

Northwest airlines runs daily flights from Detroit to Amsterdam. They face a fixed cost of $70,000 for each flight independent of the actual number of passengers on the plane. Ther

I recently rented a book and it turns out that I no longer need to be in the class that requires that book. The book just got here today and I have not opened the package at all. I

Decision Tree Analysis Applied to Capacity Expansion Linear programming and computer simulation models focus on the short term question of how to use existing capacity. But the

You are a newly appointed VP of a large oil drilling firm. One of your tasks is to develop a crisis management program for the company. Outline the basic steps in such a program

Explain the difference between ethical responsibilities and social responsibilities of a manager. Please in you own words.

Which of the following switching methods is faster? A. cut-through mode B. source-route C.store and forward D. translational

You are the Vice-President of Manufacturing for a company which manufactures small personal appliances. Your R & D department has designed a revolutionary, new type of electric t