Product or service design and process selection, Operation Management

Product or Service Design and Process Selection 

Can the products/services be designed to satisfy the needs of both the market and the producers/providers? For example, it may be possible to design a limited range of components, which can be assembled in different combinations to provide a wide range of different products. What sequence of processes should be used to transform the inputs into the desired outputs? Type of operation system? Levels of automation? Make or buy - can some of the products or services be bought for less than they can be provided in-house? Of the sequence of processes required to create the product or service, which should be carried out within the organisations operations system? 

  • Organisation of work - use of methods to establish most efficient working practices.
  • Design of facilities: location and layout - single large site or several smaller sites? Site close to suppliers or to customers?

 

Regional warehouses? Product-type layout or process-type layout or group layout? Assembly line balancing? Stores? Materials handling? 

  • Business process reengineering (BPR) - organisations in their drive to remain competitive have adopted a philosophy of 'leaning'. The approach seeks to align key business activities to business goals. It does this by scrutinising the function and performance of essential activities in a radical review of overall system performance. Looking at processes rather than individual jobs and taking the perspective from the customer through the functions of the organisation. This approach is advocated by Hammer (1990). He argues that as a result of the opportunities offered by Information Technology, 'Don't automate, obliterate'.

 

Most manager's view reengineering as a watch word to ensure that they haven't allowed inefficiency to creep into their organisation which would necessitate radical improvement.

Posted Date: 3/19/2013 2:20:17 AM | Location : United States







Related Discussions:- Product or service design and process selection, Assignment Help, Ask Question on Product or service design and process selection, Get Answer, Expert's Help, Product or service design and process selection Discussions

Write discussion on Product or service design and process selection
Your posts are moderated
Related Questions
What are the Chase demand strategies? Chase demand strategies: It is just the opposite of a level capacity strategy. The organisation frequently chases customer demand an

Understanding or Knowing Customer - Customer Satisfaction and Service Quality Involves making the effort to understand the customer's needs. It involves: learning the customer

suggested modification in enhancing logistics system

What are the primary elements of each of the three types of risk control? Assume you are in a hazard hunt; list a few factors in your job that may contribute to a hazard and how li

Consider the following constraint and its associated binary decision variables: XA + XB + XC = 2. This constraint is an example of a mutually exclusive constraint.

Analyse a given situation and select a capacity planning and control approach

Personal Mini Warehouses is planning to expand its successful Nashua business into Lowell. In doing so, the company must determine how many storage rooms of each size to build. The

Marketing channels are just as important to an organization as pricing and product decisions. •Identify and describe three primary types of channel partners. •Provide an example of

Explain Trial Balance. Trial Balance : After posting all journal entries in the ledger, a statement termed as trial balance is prepared to check the accuracy of postings in th

As mentioned in the attached reading on Revolutionary radicalism, the colonial response to British laws following the French and Indian War was extremely violent in many cases. Ma