What are the primary or secondary activities in value chain analysis?

Primary or secondary activities incur costs, but within combination along with other activities give customer satisfaction and thus added value.

a. Primary activities are activities or processes directly included in the provision of the good or service the organisation creates or provides for example, inbound logistics, outbound logistics, operations and marketing/sales and after sales service

b. Secondary or support processes support the primary activities through providing essential support and resources, but are not directly included in the provision of the good or service the organisation provides or makes for example, infrastructure, HRM, procurement and technology.

Posted Date: 8/23/2013 6:58:11 AM | Location : United States

Ask an Expert

Related Discussions:- Primary and secondary activities in value chain analysis, Assignment Help, Ask Question on Primary and secondary activities in value chain analysis, Get Answer, Expert's Help, Primary and secondary activities in value chain analysis Discussions

Write discussion on Primary and secondary activities in value chain analysis
Your posts are moderated

Write your message here..

Related Questions

Factors responsible for plant location choice, Factors Responsible for plan... Factors Responsible for plant Location choice The physical factors associated with location of an enterprise can have a significant impact on the operations of an enterprise a

Explain productivity is a relative measure, Productivity is a relative meas... Productivity is a relative measure is true or false

How to evaluate targets for acquistion, What do you think are the criteria ... What do you think are the criteria a firm should use to evaluate targets for acquistion and how should a company plan and undertake its merger acquistion strategic initiatives?

Define decision base on an expected monetary value criterion, Page Engineer... Page Engineering designs and constructs air conditioning and heating (HVAC) systems for hospitals and clinics. Currently the company's staff is overloaded with design work. There i

How differentiate company products, How do marketers position and different... How do marketers position and differentiate their company's products/services relative to competition? Provide examples in either the fast-food, hotel, airline or restaurant busine

Explain what is the dpmo measure, 1) The following table lists all costs of... 1) The following table lists all costs of quality incurred by Sam's Surf Shop last year. What was Sam's appraisal cost for quality last year? Annual inspection costs $ 155,000

Explain legal constraints and ethical constrains, Legal constraints and eth... Legal constraints and ethical constrains when dealing with drinking with business clients

Explain several organizational communication problems, Do some research to ... Do some research to identify four to six common communication problems that occur in organizations? The text discusses several organizational communication problems. Provide exampl

Describe integrated systems management, Read the Location Selection through... Read the Location Selection through Integrated Systems Management article. Define Integrated Systems Management in your own words and discuss the application of the 3 stages of fac

Determine the optimal order size and total inventory cost, Case Study: ... Case Study: The ePoint Store stocks paint in its warehouse and sells it online on its Internet Web site. The store stocks several brands of paint; however, its biggest seller i