Pareto charts, Software Engineering

Two partners in an upholstery business are interested in decreasing the number of complaints from customers who have had furniture reupholstered by their staff. For the past six months, they have been keeping detailed records of the complaints and what had to be done to correct the situations. To help their analysis of which problems to attack first, they decided to create several Pareto charts. Use the table below to create Pareto charts for the number of complaints, the percentage of complaints, and the dollar loss associated with the complaints. Discuss the charts.                         

Category 
Number of complaints
Percentage of Complaints 
   Dollar Loss

Loose Threads

20

40

294.00

Incorrect Hemming

8

16

206.00

Material Flaws

2

4

120.00

Stitching Flaws

9

18

176.00

Pattern Alignment Errors

4

8

250.00

Color Mismatch

1

2

180.00

Trim Errors

3

6

144.00

Button Problems

2

4

36.00

Miscellaneous

1

2

60.00

 

50

100

 

 

Posted Date: 2/18/2013 6:30:35 AM | Location : United States







Related Discussions:- Pareto charts, Assignment Help, Ask Question on Pareto charts, Get Answer, Expert's Help, Pareto charts Discussions

Write discussion on Pareto charts
Your posts are moderated
Related Questions
State Lehman's First law A program that is used in real world environment of necessity must change or become progressively less useful in that environment.

what effect does memory have on dma? what about on board cache? how much are the system buses available?

What do you mean by  the computer based system? The computer based system can be termed as "a set or an arrangement of elements that are managed to accomplish some predefined g

What does Data abstraction contains? A Data abstraction is a named collection of data that describes a data object Eg: door Attributes: door type, Opening mechanism, Swing d

Encapsulation An object expresses the data and information it contains and supports a well described abstraction. Encapsulation leads to the separation of the interface and ex

What is equivalence partitioning? Equivalence partitioning is a black box method that separates the input domain into classes of data. From this data test cases can be derived.

Evolutionary prototyping Objective: The principal objective of this model is to deliver the working system to the end-user. Example-AI systems. Advantages

1. Perform a requirements analysis for the Case Study. Express the results using the following artefacts:     a. A use case diagram for the functional requirements of the entire

What is a modular system? A modular system having of well defined manageable units to well defined  interfaces between them.

Explain the prototyping approaches in software process. Two approaches i. Evolutionary prototyping - In this approach of system development, the initial prototype is pre