Management of change projects, Operation Management

Choose an Operations Management problem relating to an organisation with which you are familiar and undertake a critical review. This should include (indicative marks provided):

1. An introduction to the problem and its relationship to operations practice in the organisation;

2. an explanation of the process(es) under consideration (ideally incorporating some form of process map)

3. a discussion of relevant Operations theory (this should address the underlying processes on which quality depends - do not rely on quality theory only);

4. a comparison of the theory with the practice;

5. Consideration of how potential changes would improve quality and/or customer focus;

6. Recommendations, based on the comparison above, as to how the process(es) could be improved, accompanied by a revised process map clearly showing the improvements

7. Referencing both in text and in the Bibliography, using the Harvard system

*No more than 10 marks will be awarded if you only consider general ('soft') quality theory (such as TQM, SERVQUAL and Six Sigma)

Normally, a published case study will not let you display the depth of knowledge of its Operations which this assignment requires, so you are advised to use an organisation with which you are familiar. The problem you select should be significant, it should allow you to make reference to the learning outcomes of the module as listed above, and it should relate mainly to the Operations of the organisation.

Examples of issues which would form the basis of the assignment include:

investment in new plant or machinery;

location of business premises:

implementation of new quality processes;

development of products and processes;

distribution of products;

development of control processes;

The management of change projects

Posted Date: 2/21/2013 3:12:50 AM | Location : United States







Related Discussions:- Management of change projects, Assignment Help, Ask Question on Management of change projects, Get Answer, Expert's Help, Management of change projects Discussions

Write discussion on Management of change projects
Your posts are moderated
Related Questions
Provide at least 3 different factors when comparing the concept of viewing a firm's suppliers as adversaries with viewing them as partners.

what are the functions of finance, management and marketing in operations?

Evaluate alternative structures to determine which one would be most appropriate for Domino's to consider and discuss likely benefits Domino%u2019s would realize from adopting that

Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are

1) Which purposes of performance management did the appraisals described in this case fulfil? Which purposes did they not fulfil? 2) How can managers and HR departments minimize th

What are the advantages of using delegated sourcing strategies? Advantages of using delegated sourcing: a. Expertise of outsourcer as an example of core skills the organi

On the day his son was born, a father decided to establish a fund for his son's college education. The father wants the son to be able to withdraw $4000 from the fund on his 18th b

Discuss the methodology of operation research

Calculate how much  they will be  able  to  save  in non-registered investments each year until their retirement. This is Rose and Leonard's first look at a retirement plan. Will t

Question: Distinguish clearly between accidental change and deliberate change. Change is often resisted for multitude reasons. Critically explain the reasons thereof. Us