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Question 1:
Explain how you would set up the Front Office Department of a new 100 room beach resort. You should consider the following points in your answer:
• Manpower requirements • Recruitment and selection • Training • Final organization chart
Question 2:
Explain the following: (i) Corporate rate (ii) Crew rate (iii) Rack rate (iv) Back-to-back rate (v) Airline rate
Question 3:
Discuss in detail the duties and responsibilities of the Executive Housekeeper and explain why he/she is a key player in the Rooms Division Management?
Question 4:
Why is the lobby also considered as the hub of the hotel?
Question 5:
One of the main concerns of Front Office & Reservations Management is the efficiency of their communication system within their departments. What according to you should be the main features of the communication system and how effective should it be?
Question 1: (i) Why is it necessary for the rooms division staff to communicate effectively within the department, with other departments of the hotel and with the public? Sup
QUESTION 1 a. Describe the 4 identity statuses put forward by James Marcia b. Adolescence is often described as a period of storm and stress [Hall. 1904]. Evaluate this clai
Just-in-Time Inventory Management This is an approach to dealing with materials inventories that emphasizes the elimination of all waste and the continual improvement of t
#questioWhom do you think Rajender will eat with? Why? 2. If you were one of the other foremen, what could you do to make Rajinder’s transition easier? END OFn..
describe the impact of operations strategy at different levels within the organization.
BINDING MATERIALS: The quality of binding depends on the type of materials. As a working librarian or a prospective librarian you would need to be conversant with the types an
Question: In recent decades, tourism has emerged as one of a small group of service industries that increasingly dominate the global economy. However, the structure and sig
Question 1: (a). Outline the major elements which make up the i) Macro (External) environment. ii) Micro (Internal) environment. (b). Discuss five methods that can be use
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Purchase Request In the previous section, you learnt about purchase and buy decision where the production manager decides the right part so that it can be used effectively. No
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