Kaplan and norton balanced scorecard framework, Operation Management

Assignment Help:

Kaplan and Norton Balanced Scorecard Framework

Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?' 

The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.


Related Discussions:- Kaplan and norton balanced scorecard framework

Benefits of access of patient''s information through lan, This project allo...

This project allows doctor to access their patient's information easily through their local area network and through the internet. They can also update the status of each patient t

Explain when managing organizational change, When managing organizational c...

When managing organizational change, which would be more effective in overcoming resistance to change: rational persuasion, leader-follower relationship, both, or something else

Describe when stakeholder identification occurs, Explain when stakeholder i...

Explain when stakeholder identification occurs and explain the importance of stakeholder analysis

Gaining Trust with Culture Disparties, Ask quFor this assignment, you will ...

Ask quFor this assignment, you will apply critical thinking to what you have learned up to this point in this course regarding the successes and failures of the U.S. health care sy

Economic advantage of statistical process control, Economic Advantage of St...

Economic Advantage of Statistical Process Control Since only samples of the output are measured, the cost of the measurement is substantially less than if all of the output we

Explain advantage of favourable conditions, With your instructors help iden...

With your instructors help identify a local firm that has enjoyed great growth in recent years to what degree and in what ways do you think this from success resulted from taking a

Explain leadership, Explain Leadership. Leadership: Leadership is the...

Explain Leadership. Leadership: Leadership is the knacks of finding other people to follow you and do willingly the things which you want them to do. This is the capability t

Explain alternatives for meeting a customer requirement, A company has two ...

A company has two alternatives for meeting a customer requirement for 9,000 units of a specialty molding. If done in-house, fixed cost would be $350,000 with variable cost at $30 p

Patient safety or quality of care is not negatively impacte, Weekly tasks o...

Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and late submissions will be assigned a late penalty in accordance with the late penalty policy fou

Explain legal and ethical behaviour in marketing, Describe the difference b...

Describe the difference between legal and ethical behaviour in marketing. Give an example of each as it pertains to marketing

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd