What is the harmful factor in the relation of management and workers?

The one thing that is very damaging to good relations between management and workers is the feeling in between workers which the management does not look in their difficulties and problems. This results into dissatisfaction in the minds of workforce and distrust in the direction of management that, in turn, introduces inefficiency and require of co-operation through the worker’s side. Therefore, if no systematic way exists for bringing employee’s complaints or grievances to surface, they might pile up and explode in an industrial dispute.