Frameworks for developing performance measures, Operation Management

Assignment Help:

Frameworks for Developing Performance Measures 

There are a number of approaches which will be described here in broad terms: 

  • The Kaplan and Norton balanced scorecard framework
  • Oregon productivity matrix
  • Sink and Tuttle strategic matrix
  • The Fitzgerald model
  • Carl Thor 'family of measures'
  • Curtis and Kastner stakeholder model
  • Theory of constraints (TOC)
  • Neely and Adams performance prism
  • Benchmarking.

 

At first glance, you may be thinking, why are there so many approaches and methodologies? Isn't there a best approach? The answer is no, there isn't one single best approach, at least not yet.

Each approach provides its own unique perspective. Each approach is valid and in its own way provides management with a lens with which to examine a particular situation.


Related Discussions:- Frameworks for developing performance measures

Discuss regarding the interval estimate, Increasing the size of the samples...

Increasing the size of the samples in a study to estimate the difference between two population means will increase the level of confidence that a decision maker can have regarding

Explain traits are required for a coach of a cricket team, Explain importa...

Explain important traits are required for a coach of a cricket team. The three important traits needed for a coach of a cricket team are:- (i) Decisiveness - The coach is c

Describe limitations of the relational model, Write a 200- to 350- word sho...

Write a 200- to 350- word short-answer response to the following: • Identify and describe three limitations of the relational model and recommend strategies to overcome these li

Explain what is the annual ordering cost, If annual demand is 24,000 units,...

If annual demand is 24,000 units, orders are placed every 0.5 months, and the cost to place an order is $50, what is the annual ordering cost?

Define how each it project supports bill''s umuc pizza, Explain how each IT...

Explain how each IT project listed above specifically improves and/or supports Bill's UMUC Pizza business

Illustrate your discussion using a service organisation, Question 1: "Y...

Question 1: "Yield management guides the decision of how to allocate undifferentiated units of capacity to available demand in such a way as to maximize profit or revenue." Cri

Explain what qualities do you think supervisors take, What qualities do you...

What qualities do you think supervisors take into consideration when choosing whom to give a promotion to at work?

Question eXAM, Defining Operation Management Operations performance...

Defining Operation Management Operations performance Function of operations Evolution of operations management E-business Integrated value c

Formulation of a service operations strategy, 1. What issues are raised by ...

1. What issues are raised by this case in relation to the formulation of a service operations strategy? Answer: This example raises interesting questions relating to service str

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd