Frameworks for Developing Performance Measures 

There are a number of approaches which will be described here in broad terms: 

• The Kaplan and Norton balanced scorecard framework
• Oregon productivity matrix
• Sink and Tuttle strategic matrix
• The Fitzgerald model
• Carl Thor 'family of measures'
• Curtis and Kastner stakeholder model
• Theory of constraints (TOC)
• Neely and Adams performance prism
• Benchmarking.

 

At first glance, you may be thinking, why are there so many approaches and methodologies? Isn't there a best approach? The answer is no, there isn't one single best approach, at least not yet.

Each approach provides its own unique perspective. Each approach is valid and in its own way provides management with a lens with which to examine a particular situation.

Posted Date: 3/15/2013 2:19:53 AM | Location : United States

Ask an Expert

Related Discussions:- Frameworks for developing performance measures, Assignment Help, Ask Question on Frameworks for developing performance measures, Get Answer, Expert's Help, Frameworks for developing performance measures Discussions

Write discussion on Frameworks for developing performance measures
Your posts are moderated

Write your message here..

Related Questions

Strategies for improving productivity, Strategies for Improving Productivit... Strategies for Improving Productivity Attempts to improve the productivity of an organisation require the manager to become involved in the management of change. Without the a

Explain what type of discharge of the contract, Mary has a City Credit Card... Mary has a City Credit Card (CCC) and has run up a $13,000 debt. She calls the company and explains that she can't pay the full amount, but will be willing to pay $10,000 if they w

Explain odin owned geri and freki what were they, Odin owned Geri and Freki... Odin owned Geri and Freki what were they?

Explain how does the market demand curve change, How does the market demand... How does the market demand curve change (as a function of marketing expenditure) during recession? a. Shifts downward b. Remains unaffected c. Becomes ver

What is network program rating, Nielsen ratings are very important to both ... Nielsen ratings are very important to both advertisers and television programmers because the cost of television advertising time is based on this rating. A show's rating is the nu

Explain the organizational starbucks buyers, Describe the organizational (S... Describe the organizational (Starbucks) buyers and consumers of your product or service and the factors that influence their purchasing decisions. Discuss how these factors will af

Deliberate sampling, Deliberate Sampling : Also  known  as purposive o... Deliberate Sampling : Also  known  as purposive or non probability sampling this  sampling methods involves purposive or deliberate selection of  particular  unit  of the univ

Work study, what are all steps involved in work study what are all steps involved in work study

Describe the relevance of tqm, Explain the relevance of TQM in decision mak... Explain the relevance of TQM in decision making and controlling processes.

Define why is project management popular tool in recent year, Why is projec... Why is project management popular tool in recent years?