Explain what is the overall reliability of the call center, Operation Management

Assignment Help:

The service center for a brokerage company provides three functions to callers: account status, order confirmations, and stock quotes. The reliability was measured for each of these services over one month with these results: 90 percent, 70 percent, and 80 percent, respectively. What is the overall reliability of the call center?


Related Discussions:- Explain what is the overall reliability of the call center

Explain why do you think unionism is on the wane, Why do you think unionism...

Why do you think unionism is on the wane? Do you think unions will ever regain their membership strength and political influence? What impact might this decline have on the America

Describe two methods for allocating cost analysis, Explain two methods for ...

Explain two methods for allocating costs. Justify why you selected them and how you would make the most use of them in cost analysis.

Explain what is the bonds'' coupon rate, Metal Fabricators just issued $1,0...

Metal Fabricators just issued $1,000 par 20-year bonds. The bonds sold for $758.18 and pay interest semi-annually. Investors require a rate of 9% on the bonds. What is the bonds' c

Explain distribution center within a specific time period, 1. The fraction ...

1. The fraction of orders filled by a distribution center or warehouse within a specific time period is referred to as the A. inventory turnover B. inventory supply time C

Explain managerial leadership, Explain managerial leadership. Manageri...

Explain managerial leadership. Managerial Leadership: Effective managing needs leadership. This is seldom possible to segregate the behavioural functions of manager-ship a

Green supply chain management, what is the meaning of green sipply ...

what is the meaning of green sipply chain managent and is it applied in production process

Problem, a firm isconsidering replacement of a machien, whoes cost price is...

a firm isconsidering replacement of a machien, whoes cost price is rs 12200 and scrap value is rs 200 the running cost is rupee given below year running cost 1 200 2 50

Explain main parts of the operations planning control system, List and brie...

List and briefly discuss the five main parts of the operations planning control (OPC) system

Computer aided layout planning, Computer Aided Layout Planning This me...

Computer Aided Layout Planning This method has 3 steps. They are as follow: Preparation phase, Specification phase and Analysis In the preparation p

What is home improvement and building supply chain, Home-Base, a home impro...

Home-Base, a home improvement and building supply chain, is going to build a new warehouse facility to serve its stores in six North Carolina cities-Charlotte,Winston-Salem, Greens

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd