Explain the different components of the business environment, Business Management

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QUESTION

The banking sector in Mauritius has changed drastically during these past 10 years. New banks have come into the market and the business environment has become very competitive. Apart from innovations in terms of services, the different banks need to have good human resources in order to be successful

(a) Explain the different components of the business environment by using suitable examples from the above context

(b) Explain the way in which good management of people can help to improve the level of service that is being provided in a specific bank


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