Examples of good service and examples of bad service, Other Management

Problem 1

Many surveys have been carried out over recent years to try to evaluate why customers are lost. While the answers may vary by customer and organisation, survey after survey highlights similar reasons and trends. So the big question remains which is, why are customers lost?

Problem 2

(a) Many businesses spend about 75 per cent of their marketing budget in search for more new customers. The cost of this marketing mistake is a negative effect on profits. Why is it a marketing mistake?

(b) Give examples of Good Service and examples of Bad Service?

Posted Date: 10/22/2013 4:00:55 AM | Location : United States







Related Discussions:- Examples of good service and examples of bad service, Assignment Help, Ask Question on Examples of good service and examples of bad service, Get Answer, Expert's Help, Examples of good service and examples of bad service Discussions

Write discussion on Examples of good service and examples of bad service
Your posts are moderated
Related Questions
Brief History of Quality and Project Management It would be interesting to track down how the quality movement and the project management approach began and how today they stan

Need for Literature Search: While the scientific and technical literature has been growing exponentially, the amount of time that any user has for reading this literature rema

QUESTION 1 Describe the powers the Permanent Secretary may exercise for the purpose of enforcing the Occupational safety and Health Act, 2005. QUESTION 2 (a) Explain th

QUESTION 1 (a) Identify and critically discuss the different phases involved in the road map to ISO 9001:2008 Certification (b) ISO 9001:2008 is based on a framework known a

#questioWhom do you think Rajender will eat with? Why? 2. If you were one of the other foremen, what could you do to make Rajinder’s transition easier? END OFn..

Question 1: It is believed that: « Effective management of the people dimension of change requires the five key phases that form the basis of the ADKAR model ». Describe car

QUESTION 1 (a) State 5 criteria which should be taken into consideration when planning a safe place of work. (b) Briefly describe them. QUESTION 2 (a) Define a safe


Fission The initial set of primary basic subjects (PBS) included in a scheme for library classification results from a division/fission of the UoS in a manner similar to the div

INFLIBNET (Information and Library Network)   The University Grants Commission (UGC) in its attempt to establish networking has taken the initiative and decided to develop a ne