Evaluate the extent to which the Balanced Scorecard:
The Balanced Scorecard has been described as an effective measurement system which enables managers of an organisation to determine if the activities occurring within a facility are, in fact, supporting the achievement of objectives, and whether these objectives move the organisation closer to the stated vision
(a) Briefly describe the framework and potential content of the Balanced Scorecard as promoted by Kaplan and Norton.
(b) Evaluate the extent to which the Balanced Scorecard is:
(i) An improvement upon exclusive reliance on financial measures
(ii) Suited to the 'information age'
(iii) A contribution to strategic management accounting