Drawbacks to having call centres overseas, Computer Engineering

Drawbacks to having call centres overseas

- Culture and language problems

- Animosity to overseas call centres (resulting in loss of customers)

- need for extensive re-training that is expensive and time consuming

- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

- Technology (does the infrastructure exist to service high tech equipment?)

Related Discussions:- Drawbacks to having call centres overseas

C program, pebbles merchant

pebbles merchant

What are the different types of parameters, What are the different types of...

What are the different types of parameters? Formal Parameters: Parameters, which are described during the definition of subroutine with the FORM statement.

Coa, Whats the use of coa

Whats the use of coa

Layered architecture of edi, Layered Architecture of EDI: EDI is most c...

Layered Architecture of EDI: EDI is most commonly applied in the implementation and settlement phases of the trade cycle. In implementation of a simple trade exchange, the cust

Explain the type of micro-operations, Q. Explain the type of micro-operatio...

Q. Explain the type of micro-operations? Let's first discuss type of micro-operations. Most common micro-operations performed in a digital computer can be categorized into 4 ca

PADOVAN STRING, write a program that counts the number of occurrences of th...

write a program that counts the number of occurrences of the string in the n-th Padovan string P(n)

Unification algorithm, Unification Algorithm: Here if notice for insta...

Unification Algorithm: Here if notice for instance that to unify two sentences as we must find a substitution that makes the two sentences the same. Furthermore remember there

How to use activex control in .net, How to use ActiveX Control in .Net ? ...

How to use ActiveX Control in .Net ? ActiveX control is a special type of COM component that handles a User Interface. Using ActiveX Control in your .Net Project is even simple

Differentiate between string constants & character constants, Computer Conc...

Computer Concepts & C Programming 1. Write a program to read four floating point numbers and find their sum and average. 2. What is the difference between string constants a

Electronic braking system, EBS uses an embedded ARM microprocessor.

EBS uses an embedded ARM microprocessor.

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages