Periodically, Merrill Lynch surveys its customers to determine customer satisfaction levels. They want to determine the impact of experience on the satisfaction ratings of their consultants. The following are samples of survey ratings for two consultants:

                                    Consultant A            Consultant B

                   n                    16                          10     

                   mean           6.82                        6.25

                   s                  .64                          .75

Test the assumption that Consultant A has higher satisfaction ratings at the 5% significance level. Show all steps.

 

Posted Date: 3/26/2013 2:19:16 AM | Location : United States

Ask an Expert

Related Discussions:- Determine customer satisfaction levels, Assignment Help, Ask Question on Determine customer satisfaction levels, Get Answer, Expert's Help, Determine customer satisfaction levels Discussions

Write discussion on Determine customer satisfaction levels
Your posts are moderated

Write your message here..

Related Questions

Positive and normative statement, differentiate between normative and posit... differentiate between normative and positive statements in economics with the help of a statement

Disadvantages of division of labour, Disadvantages of division of labour: ... Disadvantages of division of labour: Division of labour may also have disadvantages that may include the following: (i) Lack of Craftsmanship Division of labour does not m

How does a firm maximize their total revenue, The definition of a price mak... The definition of a price maker is states as “firm with some power to set the price bcoz the demand curve for its output slopes downward”, that in effect, mean those firms with a d

Indifference curve analysis, You are a commuter student at a local universi... You are a commuter student at a local university. Because of the steep rise in gasoline prices, your parents decide to give you enough additional weekly cash so that you can affor

Clean auto Inc, CleanAuto Inc. has four workers: Julie, Ian, Devon, and Tho... CleanAuto Inc. has four workers: Julie, Ian, Devon, and Thomas. CleanAuto Inc. provides two services: interior vacuuming and exterior wash. Julie can perform each of these tasks in

ENVIRONMENTAL POLLUTION TYPES, Pollutant Any substance, species produc... Pollutant Any substance, species produced either by a natural source or by human activity, which produces very adverse effect on the environment is called pollutant. Some commo

Point elasticity of demand, Point Elasticity of Demand - For large pric... Point Elasticity of Demand - For large price changes (such as 20%), value of elasticity will depend upon where price and quantity lies on demand curve. - Point elasticity me

Visit to village panchayat fo data agriculture based project, about visit t... about visit to village panchayat fo data agriculture based project

External stability, Really briefly, what are 2 methods of measuring externa... Really briefly, what are 2 methods of measuring external stability? In Australia generally.

Understanding of micro/macro distinction and ppc, explain how microeconomic... explain how microeconomic and macroeconomic issues may be represented using the production possibility curve