Determine customer satisfaction levels, Microeconomics

Periodically, Merrill Lynch surveys its customers to determine customer satisfaction levels. They want to determine the impact of experience on the satisfaction ratings of their consultants. The following are samples of survey ratings for two consultants:

                                    Consultant A            Consultant B

                   n                    16                          10     

                   mean           6.82                        6.25

                   s                  .64                          .75

Test the assumption that Consultant A has higher satisfaction ratings at the 5% significance level. Show all steps.

 

Posted Date: 3/26/2013 2:19:16 AM | Location : United States







Related Discussions:- Determine customer satisfaction levels, Assignment Help, Ask Question on Determine customer satisfaction levels, Get Answer, Expert's Help, Determine customer satisfaction levels Discussions

Write discussion on Determine customer satisfaction levels
Your posts are moderated
Related Questions
draw the following diagrams and explain their shapes: the production possibilities frontier a demand curve the demand curve for a firm in perfect competition the demand curve for a

1. "Price discrimination allows a monopoly to increase its economic profit by capturing part of the consumer surplus and turning it into economic profit. Such a situation however l

Arbitration The use of a third party to describe between two sides dead locked in a negotiation. The arbitrator's decision can be binding or not binding, as before agreed upon


Perfect Competition It's a market where conditions prevail like that buyers and suppliers are without the ability to manipulate price in any significant way such that the marke

Assume in the Solow growth model that s=.25, n=.02, d=.08, and f(k)=k^3. A)    Assume that z=2.  What is the steady state level of capital per worker and consumption per worker?


Project requirements: Refer to Table and answer the following questions for EACH organism listed above. Word requirements are outlined for each question - this represents a minim

#q The price of a laptop increases by 20% and there is a 40% drop in the quantity demanded. • The price of a pack of cigarettes increases by 10% and there is a 5% drop in the quan