Determine customer satisfaction levels, Microeconomics

Periodically, Merrill Lynch surveys its customers to determine customer satisfaction levels. They want to determine the impact of experience on the satisfaction ratings of their consultants. The following are samples of survey ratings for two consultants:

                                    Consultant A            Consultant B

                   n                    16                          10     

                   mean           6.82                        6.25

                   s                  .64                          .75

Test the assumption that Consultant A has higher satisfaction ratings at the 5% significance level. Show all steps.


Posted Date: 3/26/2013 2:19:16 AM | Location : United States

Related Discussions:- Determine customer satisfaction levels, Assignment Help, Ask Question on Determine customer satisfaction levels, Get Answer, Expert's Help, Determine customer satisfaction levels Discussions

Write discussion on Determine customer satisfaction levels
Your posts are moderated
Related Questions
meaning, scope, nature

Steel and aluminum production Steel Canada 500, France 1200 Aluminum Canada 1500, France 800 The maximum amount of steel or aluminum that Canada and France can produce if they full

What is the distinguishes a progressive income tax, from a proportional income tax, or a regressive income tax? A proportional income tax takes the similar percentage of a pe

Wage Differentials: Market structure alone does not account for all of the differences in wages and employment. Market wage differentials arise from various other sources, includin

Suppose Dlamini has R5 000 to spend on trousers and shirts. The price of trousers is R500 each and that of shirts is R312.50 each. 6.1 Use the information and calculate consumer eq

limitation of kaldor hicks in compensation test and welfare criteria

when does market equilibrium occur?

What are externalities? Give an example of positive and negative externality and explain why the market outcomes are inefficient in the presence of externalities

Monica consumes only goods A and B. Suppose that her marginal uility from consuming good A is equal to 1/Qa, and her marginal utility from consuming good B is 1/Qb. If the price of