Case study : online bookshop system, Software Engineering

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A major book retailer is planning to develop a computer system to handle their new online bookshop: You have been chosen to do the analysis and design using Object-Oriented approach. The following requirements have been identified:

• Customers can search for books on the website, either by author name, or words in the title. A list of all matching books is returned to customers. A customer does not need to be logged-in in order to search.

• The system records all the customers of the who have ever logged in. A customer may be an individual customer or a business customer.

• Each customer has a username and password. Business customers may have several usernames and passwords, corresponding to different divisions within the business.

• When a customer has selected a book to buy at the website. The system prompts for the customer's username and password. The customer enters these details. The system verifies the customer's identity and retrieves the customer's name and address, then prompts for credit card details. The customer enters these details. The system checks the credit card details. The system shows the customer the book and delivery price. The customer confirms the transaction.

• The system records all books available at For each book, the author, title and ISBN number are recorded. The number of each book in stock is also stored, along with the number on order by customers. Books may be temporarily unavailable.

• All books are stored in the warehouse. The warehouse can be contacted via a secure Internet connection.

• For each customer, a permanent record of books bought by that customer is maintained. Likewise, for each book, a record of customers who have bought that book is kept.

• A customer order consists of one or more order lines, each corresponding to a particular book. A customer may choose to defer the shipment of an order until all the order lines have been filled.

• When the warehouse fills all or part of customer order, an email is sent to the customer informing them of what has been shipped.

• If a book ordered by a customer turns out to be unavailable, the corresponding order line is flagged and an email is sent to the customer informing them of the problem. At this stage the customer can cancel this order line.

• Although will initially sell only books, it is envisaged that in future it will offer further products, such as CDs and DVDs. The list of possible future products has not yet been finalized.


Based on the above case study, produce the following UML diagrams

(a) A use case diagram describing the tasks that take place in this system and the actors that stimulate and take part in the system. Provide descriptions for any two use cases only.

(b) A class diagram showing the classes involved in the system, their attributes, methods, relationships and relationship multiplicity. Add any required attribute(s) or method(s) for consistency. Show at least one example of each of the following concepts: inheritance, association and aggregation.

(c) A sequence diagram, which shows one particular sequence of events for the ‘Purchase a book from the Website' use case.

(d) A state transition diagram for the class Book.

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