Write script about scenario that resolves the situation

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Reference no: EM13836490

We will use DISC personality styles to respond to a scenario and analyze reactions. Read the following scenario: No matter how hard you try to please your customers, it is inevitable that you will get a customer who is unsatisfied with the level of service your company provided, or the product or service they purchased from your company.

Imagine that a customer visits your company complaining about a missing button on a shirt that he or she purchased last week. Using the steadiness personality style, write a script about the scenario that resolves the situation.

Reference no: EM13836490

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