Who would you target to respond to the questionnaire

Assignment Help Operation Management
Reference no: EM131232559

Let’s say you work in an airline that wants to determine how satisfied flyers are with the airline’s overall service. You decide to obtain feedback on passenger satisfaction by distributing a 5-8 question questionnaire to passengers.

a. Design the questionnaire. It should fit on one page. Provide a short rationale for the study, brief instructions, and 5-8 questions. Your questionnaire should look very close to the questionnaire that would actually be distributed.

b. Who would you target to respond to the questionnaire?

c. How would you distribute and collect the filled out questionnaire?

d. What kind of information would you derive from the distributed questionnaire? e. How could you use the information?

Reference no: EM131232559

Variable cost will not change

Southeastern Airline’s daily flight from Atlanta to Charlotte uses a Boeing 737, with all-coach seating for 120 people. In the past, the airline has priced every seat at $140

True of customer relationship management

Which of the following statements is true of customer relationship management? In considering the internal strength of a firm one should consider which two categories:

Appropriate to consider nursing home placement

Under what circumstances is it appropriate to consider nursing home placement for an elderly parent or guardian? Is placement in assisted living or in home care always a super

Explanation of two of the four heuristics

Post a brief explanation of two of the four heuristics (representativeness, availability, false consensus effect, and anchoring heuristic). Then describe one example from wo

What is the difference between mission and strategies

Is there a correlation between corporate profit and corporate social responsibility (CSR)? Any examples? what are some moral reasons for wanting gender appropriate bathrooms?

Large power distance index

Assume that you are a marketing manager charged with developing and leading a market entry into a country with a large power distance index (PDI). What are three major concern

How much money will be lost due to this over-portioning

A restaurant has specified that the standard portion of beef in a recipe is to be 4 ounces. The edible portion price of this beef is $12.00 per pound. The chef consistently cu

Calculate the process capability index for the bottle

A machine is designed to fill bottles to between 16.01 and 15.98 ounces. Thirty samples of bottles filled by the machine were randomly selected from the process. The sample bo


Write a Review

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd