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1. How can Sam make sure that fast food restaurants in China don't make the same mistakes (you define what those mistakes are!) as in the West?
2. Is Sam ready to go ahead with another 15,000 stores? What should be the right time frame for that?
Define customer relationship management and discuss the objectives of CRM. Describe operational CRM and its major components.
Sarah needs to purchase organic Palm oil to make her soaps. She needs 1,000 kgs of Palm oil per day on average. The supplier charges a $60 delivery fee per order (which is independent of the order size) and $4.75 per kg. Sarah’s annual holding cost i..
The lead time for an order is 1 week also the standard deviation of demand is 25 tubes per week. Elucidate what is A1Õs optimal order quantity. Elucidate what is the optimal number of orders per year.
This should make bond issues more attractive for firms. However, the investors will be less interested to lock in the low rates for long periods of time. What suggestions would you give a firm that wanted to issue bonds in the current economy
What is the best way to use the GAPS model in service marketing? Expecially when talking about a bad experience.
Describe the steps that should be taken during ERP implementation to ensure that the information technology is closely aligned with the business processes.
Discuss Wal-Mart's strategy related to low prices and how it supports the strategy.
Your company has offered you a full expatriate package to relocate to the overseas operation of your firm
What are the ethical and legal issues at stake in this scenario. What are Karl's option's
Discuss the type of control mechanisms that managers can use to monitor the performance of empowered employees. Apply this question to your case study company.
In your opinion, what is the distinction between goods and services, and are there implications for these differences for us as healthcare managers? From the book Thomas, R. (2010). Marketing Health Services (2nd ed.). Chicago: Health Administration ..
Should a firm attempt to have fewer or more suppliers? What are the advantages and disadvantages of each approach?
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