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Acme (NC) has long used a central telephone/Internet customer support center based in Jamaica. Data collected by the center show that last year, all but five (5) of every 100,000 calls/accesses received by the center were satisfactorily (to the customer) handled within the targeted time of two hours.
What is the highest Sigma rating that the Jamaica customer support center can claim? Show how you reached this rating.
After Acme Mexico City (AMC) begins operations next year, should the Jamaica center support AMC's customers? Why or why not?
What are the key points that should be covered during an opening conference, both from the OSHA Inspector and from you, the safety/health/environmental manager
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The VP of Sales at WidgeCorp, who is comfortable with statistics, wants to know the possible null and alternative hypotheses for a nonparametric test on this data using the chi-square distribution. A nonparametric test is used on data that are qua..
The supplier would like to deliver sweatshirts once a week. Explain how much will this price the co-op per yr. Under illustrate what conditions would you agree to the supplier's proposal.
The recommended number of units of each printer to produce tomaximize the total contribution to profit for an 8-hourshift. What reasons might management have for not implementingyour recommendation?
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Rocco wants to prepare the sales forecast for the next 24 months today. His company produces heavy-duty on/off timers used by large Christmas light displays and above ground swimming pool filters.
The Super Cola Company must decide whether or not to introduce a new diet soft drink. Management feels that if it does introduce the diet soda it will yield a profit of $1 million
compare and contrast the following risk assessment methodologies a the delphi technique b sensitivity analysis and c
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Explain why inflation premium also risk premium is added to real interest rate in order to arrive at value of nominal interest rate. Explain how has Ford changed operations based on turbulent economic conditions today.
Discuss ISO 14,000 and ISO 14,001 and briefly describe what companies must do to achieve this rating.
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