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Watch “ 1st Bank Villa Italia: Waiting Lines ”
2.Choose a different Group Leader than the previous one. Then assign each group member one part of the case study, with this assignment being made either by the members or by the Group Leader.
3. Each group will answer the following questions based on the video:
a. Why does the multi channel system perform better than the parallel independent single channel/single serve system?
b. Why do lines grow and shrink?
c. What is reneging and what problems does it create for an organization?
d. What is balking and what problems does it create for an organization?
e. Customer arrivals at 1st Bank do not remain constant during the day. What implication does this have for the bank?
A company sells three models of radar detector units. It buys three basic units (E, F, and G) from a Japanese manufacturer and adds one, two, or four lights (component D)
What constitutes quality, speed, dependability, and flexibility in the following operations: a university library, a university sports center, and a university restaurant?
Create a flow chart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs. It provides an ordering system via the
1. A manucaturing shop is designed to operate most effeciently at an output of 550 units per day. In the past month the plant produced 490 units. What was the capacity ut
Write a three to four page paper that discusses the benefits of utilizing the quality tool. Discuss how utilizing internal consultants might add to the understanding of c
Logistics involves the integration of information, transportation, inventory, warehousing, material-handling, and packaging. Logistics topics for your operations dissertatio
GH4. What is going to be the average number of attendees in the computer area (either waiting for a computer or using a computer)? (Your answer does NOT have to be an inte
An analyst is making a time study. What is the sample size if he wants to be 95.5% confident that the maximum error in the observed time is 2 seconds? Assume that the sta
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