>> Operation Management
A. Compare and contrast Lincoln Electric and Southwest Airlines with regard to the following:
i Views of management regarding union representation of their workers.
ii. Views of employees regarding union representation.
iii. Consequences of these views for cooperation and conflict between employees ?and management.
B. What changes in the environment or the company might lead Lincoln Electric’s em- ?ployees to become more interested in unionization? How likely do you think such changes are to occur?