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Refer to given Exercise. For each situation, discuss the ease or difficulty of measuring service quality. What are some remedial measures?
Exercise Discuss some service nonconformity and behavioral characteristics in the following areas:(a) Health care
(b) Call center
(c) Internal Revenue Service
(d) Airline industry
if you sample 100 people and 20 turn out to be over 65 inches tall, you get $20. Which is better: a sample of size 100 or a sample of size 1,000? Choose one and explain. Does the law of averages relate to the answer you give?
The standard deviation of a list of numbers is a measure of how much the numbers deviate from the averag
the current necessary to produce a certain level of brightness of a television tube was measured for two different
The results for college x was a mean of 5 hours and an estimated population variance of 2 hours: for college y, m= 4, s 2 =1.5; and for college Z, M= 6, s 2 =2.5 what should you conclude? Use the .5 level.
A study of 200 commercial firms revealed the data below. What is the probability that a particular firm will have 1 million or more in income after taxes?
Use an appropriate 95 percent confidence interval to estimate the difference between the mean prices of the two brands of cd players. Do you think that the difference haspractical importance?
1.a researcher was interested in determining whether incentives and how they were offered affected the response rate in
Does this mean which you can enhance life savings by spending more money? Describe how this correlation is true. How does this apply or could apply to workplace or home?
listed below are actual high temperatures and high temperatures that were forcast one day earlier. construct a 95
Select a variable that will enable you to compare proportions of two groups. Use sample sizes of at least 30. Use the z test for proportions to analyze the data.
These data give ten characteristics of 324 firms. What issues do you see if these ten char- acteristics are to be used as explanatory variables in a model that describes the salary of the CEO?
Compute a 95% confidence interval for the mean saline of the tears. You select a random sample of 100 tear drops. The sample has an average salt concentration of 0.1 with a standard deviation of 0.01.
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