Training employees for six sigma improvement projects

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Reference no: EM132186356

1. A company would like to spend $250K on training employees for Six Sigma improvement projects. The associated quality cost is classified as:

a. prevention cost.

b. appraisal cost.

c. internal failure cost.

d. external failure cost.

e. answers "a" and "b".

2. TQM program may incorporate all of the following elements EXCEPT:

a. continuous improvement.

b. employee empowerment.

c. quality of materials.

d. customer satisfaction.

e. price.

3. Chris Bailey’s, A More Human Approach to Productivity provide a soft skills perspectives to project management. Specific recommendations are made and feedback provided to help reinforce A More Human Approach to Productivity.

1 identify key points that Chris raises in the presentation.

2 Share what points you agree or disagree.

3 Share any areas that Chris could expand on.

Reference no: EM132186356

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