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A walk-in-clinic provides medical services to a college campus where most customers are students. The Director of the clinic is considering use of queuing formulas to determine the best level of staffing. On the basis of past record, the director finds that the clinic receives, at the average, 18 customers per hour, and service records estimate that each provider (doctor or nurse) takes 12 minutes to treat a patient. The hourly cost of a provider is $80 per hour. The cost of keeping a customer waiting in line is estimated to be $100 per hour (this includes patient's time, cost of inconvenience, bad word of mouth, loss of future business, etc). In order to use queuing models, assume that arrivals follow to a Poisson distribution and service times are exponentially distributed. Patients are treated by the first available provider on a first-come-first-serve basis from a single line. [Note: This is an M/M/C systems, use appropriate formula/table]. Determine the optimal number of providers (level of staffing) that minimizes the total cost of labor and customer waiting. What is the corresponding minimum total (hourly) cost?
Music has had a tremendous impact on society and our "culture" for the past 50 years. Which music genre do you believe has has the greatest impact on our society and the formation of our culture? Why? Provide examples to support your position?
Discuss the advantages and disadvantages of long-term contracts. Do you think the advantages outweigh the disadvantages, or vice-versa? Why, and under what circumstances? Provide reference(s) if applicable
What is the essence of the global challenge facing American firms? Describe how the challenge is different for companies headquartered in other countries.
b) Describe how focus dimensions affect the selection of a process structure and develop advantages and disadvantages for using each process structure in a specific situation . c)Distinguish between operations management duties, activities, and requi..
Does a leader have to be tough? Please explain your answer. What Physical Traits make a successful Leader. Explain your answer.
Describe the steps in making sure that flights take off on time for an airline. Describe the different steps that must occur for an on-time plane departure. For example, how does the airline make sure that the plane is properly fueled on a timely ..
Maurice Micklewhite has decided to replant his garden. Show him what the cost is of making an erroneous decision at various stages of the project, starting with conceptual design and ending with the ongoing maintenance of the garden.
Is this a global company? Which global operations strategy does it follow? What is the competitive strategy that they follow? How are they achieving this competitive advantage
Identification of the difficulties the managers may be having in establishing self-directed, high-performing teams. Identification of the successful characteristic of establishing self-directed, high-performing teams
Create a backup proposal in case management does not approve your initial proposal. The backup proposal should have at least 3 changes different from the original plan.
What are some situations in which management or the union would prefer centralized bargaining? In what situation might both prefer centralized bargaining? Discussion should take into account specific legal considerations affecting centralized bargain..
An investment proposal will have annual fixed costs of $60,000, variable costs of $35 per unit of output, and revenue of $55 per unit of output.
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