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The emphasis on internal as well as external customer service has become imperative for overall operational effectiveness in today's world of work. Discuss the impact of customer service:
Analyze how it is possible for individuals and organizations to fail to focus on customers? Why?
[Remember that customers can be external – customers in the ordinary sense of the word – and internal, e.g., other departments are the customers of the corporate IT department.] Some functions can have both internal and external customers (e.g., marketing).
Discuss the similarities and the differences between serving internal and external customers.
Describe customer focus strategies--internal or external--from your own experience.
Research organizational benefits of using databases and DBMS's (see Suggested Reading or use the CSU Online Library). Supplement your research with a review of your lessons, and then, apply this research to the discussion board.
1. Find the cycle time, total number of subassemblies required per day, efficiency, and minimum number of stations. Balance the line. 2. Rebalance the line if task 8 requires 0.7 minute.
Professional Development Plan Leadership as a vocation requires a commitment to professional excellence and integrity,
Define the terms data, information, and knowledge, and provide examples of each one. What does the following statement mean: “Without networks, the computer on your desk would be merely another productivity tool, just like the typewriter once was”? W..
In strategic management, the primary value of SWOT is that it enables a firm to. Setting reasonably attainable objectives and providing training and support would be the best management approach to an employee who
Frank Abagnale, the criminal played by Leonardo DiCaprio in the motion picture Catch Me If You Can, ended up in prison. After he left prison, however, he worked as a consultant to many companies on matters of fraud. Why do these companies hire the pe..
In an apparel factory, every time a sewing machine breaks, the symptom is recorded. In the past 30 days, all of the sewing machine breakdowns were recorded.
Discuss the approaches used by the company to grow the business over the past two decades.What do you think about the valuation of the deal?
Identify three benefits that the company achieved by applying this technique and how the company applied the technique.
How might a business pursuing a triple bottom line use a mission statement to achieve each of these three bottom lines? Does committing significant time to mentoring employees necessarily mean that a manager cannot develop his or her own career? Why ..
Effective Prioritization of Product Features-Brandon Walsh is new product development manager for automaker ModernVehicles.
complete the external environmental scan for your organization.perform an internal competitive environmental scan for
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