Question 1 analyzing a existing om techniquefind out one

Assignment Help Operation Management
Reference no: EM13350980

Question 1: Analyzing a existing OM technique:

Find out one scholarly journal article reporting on one or more of the given methods: business or predictive analytics, dashboards, decision support systems and supply chain management.

A) What is the problem, opportunity, or challenge addressed in the article?

B) What is the solution, idea, approach and so on recommended or implemented in the article?

C) How does this help operations? Is the problem, opportunity or challenge resolved completely or partially?

D) What are the takeaways from the article?

E) In particular, what are the limitations of the method?

Be sure to define the terms that you use, beginning with the technique that you select.

Question 2: Applying OM technique(s) to your organization

Find out in your organization an aspect of the operational process which could benefit from use of one or more of the given techniques: business or predictive analytics, dashboards, decision support systems and supply chain management.

A) What is the problem, opportunity, or challenge to be addressed?

B) What technique(s) would be suitable to help mitigate the problem? Why?

C) What would be the areas which present challenges in the approach (example: culture, cost, technology complexity and so on).

Be sure to define the terms which you use, starting with the method that you choose.

Question 3: Recommending a low-cost customer service employee daily assignment schedule

To the extent permitted by local law, each Acme Home Improvements store, including Acme Mexico City, is open from 7 am - 11 pm every day.

Acme Mexico City advance planners in North Carolina have provided the given table, which recognizes the minimum number of customer service employees estimated to be required on the floor of the store each hour of a typical work day:

In the interest of cost control, the planners have as well imposed a not-to-exceed maximum of 30 customer service employees on the floor at any time.

Full-time customer service employees at AMC work a 9 hour shift (8 hours of work plus a 1 hour meal break) either from 7 am to 4 pm or from 2 pm to 11 pm. Workers on the 7-4 shift are assigned an hour-long lunch break at either 11 am or 12 noon. Workers on the 2-11 shifts are assigned an hour-long dinner break at either 5 pm or 6 pm.

Part-time customer service employees work four consecutive hours per day and their shifts can start any hour between 7 am and 7 pm.

By corporate policy, which is consistent with Mexican labor law, the company limits the hours worked by part-time customer service employees to 50% of the day's total scheduled hours.

Part-time customer service employees earn $500 per day, and full-time customer service employees earn $1100 per day in salary and benefits (here, $ = Moneda Nacional, that is, the Mexican peso).

Acme operations analysts working in North Carolina, working with the AMC advance planners, have used integer linear programming, a significant tool employed by operations managers, to propose in accordance with the foregoing factors, an employee assignment schedule for a typical day. Their proposed schedule is the given item in Course Content.

Assignment Tasks:

Each student recommends to the AMC store manager, who is not familiar with integer linear programming, a customer service employee daily assignment schedule for the Acme Mexico City which includes the following:

A) An executive summary with the key results.

B) An employee assignment schedule for a typical day which minimizes personnel costs by using the operations analyst's schedule modified as by the qualitative factors, if any, that you find out are relevant.

C) A discussion of underlying assumptions and of your selected qualitative factors.

D) A further discussion of how non-typical days might influence the schedule.

E) Optionally, and for extra points to be determined by your section professor, a sensitivity analysis which shows how relaxation of the 50% constraint on the hours worked by part-time customer service employees might influence the daily personnel costs.

Reference no: EM13350980

Questions Cloud

1nbspassume we have three processes running at the same : 1nbspassume we have three processes running at the same time as shown in the following table. each resource only has
Q1outline and show the way in which the law of hearsay : q1outline and show the way in which the law of hearsay might affect the admissibility in court of computer-generated
Q1explain and discuss the problems presented by electronic : q1explain and discuss the problems presented by electronic discovery in civil actions and how the law has
What legal issues are shown by large scale data breaches : what legal issues are shown by large scale data breaches and how should the law respond? answers should crucially
Question 1 analyzing a existing om techniquefind out one : question 1 analyzing a existing om techniquefind out one scholarly journal article reporting on one or more of the
One measure of the risk or volatility of an individual : one measure of the risk or volatility of an individual stock is the standard deviation of the total return capital
5 kg of air is limited in the piston-cylinder device : 5 kg of air is limited in the piston-cylinder device originally at pressure of 2mpa and a specific volume of 0.08m3kg.
Financial statement analysis the specific purposes of this : financial statement analysis the specific purposes of this project are1. apply to real company the basic knowledge and
Whilst reading your contributions about employee : whilst reading your contributions about employee involvement it reminds me about a very successful employee empowerment

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd