Providing practical interpretation of the solution

Assignment Help Operation Management
Reference no: EM131200008

The customer services department of a large retailer receives at least approximately 1200 emails from customers per day, all of which have to be replied to that day. The department employs two grades of staff: junior and senior. Both grades work for 8 hours per day, but junior staff can only process emails at a rate of 8 per hour compared to the senior rate of 10 per hour. Each member of staff requires a computer terminal and the department has a maximum of 25 terminals available. There is also a limited amount of desk space available (35m2 ). Each senior member of staff is expected to supervise junior staff, and hence senior staff are allocated more space (2m2 ) than junior staff (1m2 ). In order to ensure that proper supervision is always available, there must be at least 2 members of senior staff to every five junior members of staff. Taking into account all direct and indirect costs, the cost of employing a senior member of staff is $15 per hour, compared to $10 per hour for a junior member of staff. Show how this problem can be formulated as a linear program and derive the optimal solution to the problem, calculating exact values for all your variables and providing a practical interpretation of the solution.

Reference no: EM131200008

Poor communication between you and manager

Relate a time when you had poor communication between you and a manager, you and a co-worker, or you and someone who reported to you? What was the scenario? How did it get sta

Is the grapevine a valid communication process

Should a manager be concerned with the grapevine within his or her organization? Why or why not? How does the grapevine develop? Is the grapevine a valid communication proce

Fair pay restoration act-what are the pros and cons of law

The Lilly Ledbetter Fair Pay Restoration Act of 2009 changes the statute of limitations for a claim under Title VII and the EPA for an unjustified pay difference between male

Describe the four challenges of organization design

What are the advantages and disadvantages of centralized purchasing? Describe the four challenges of organization design. Describe the design choices faced in creating a mecha

What are the decision variables for this problem

David, Diana and Lydia are the sole partners and workers in a company that produces fine clocks. David and Diana are each available to work a maximum of 40 hours per week at t

Key arguments for and against launching cucina fresca pizza

TruEarth Healthy Foods, a maker of gourmet pastas, sauces, and meals, wants to build on its successful introduction of fresh whole grain pasta by introducing a similar product

Address employer strategies for union avoidance

Explain the difference between the national, local, and independent unions. How are union organized? What is a bargaining unit? What are some of the campaign practices? Addres

Statements least demonstrates strategic philanthropy

Which of the following statements least demonstrates strategic philanthropy? In the data analysis step of the social audit, the audit committee should do all of the following


Write a Review

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd