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Develop a listing of what you believe are the most important metrics for operations managers. (Hint: Be sure to consider the triple bottom line.)
How does each metric support the overall financial performance of the organization?
What data would be used to support this metric and how would you ensure that the data are of sufficient quality?
How does data analytics support your metrics? Be sure to fully explain your rationale for selecting these metrics.
Dan McClure owns a thriving independent bookstore in Lawrence, Kansas. He must decide how many copies to order of a new book. Dan believes his demand forecast can be represented by a normal distribution with mean 200 and standard deviation 80.
Barilla SpA Case Analysis 1. What are underlying drivers of the fluctuations in the distributor’s order pattern we see in Exhibit 12? 2. What does the underlying demand pattern for pasta look like in Italy? 3. What is the impact of the fluctuation se..
Write a letter of proposal to a local retailer to carry a specific product or provide a specific service. Gather data from friends, family, coworkers and other target market consumers to justify the need for the product in this specific retail locati..
Starbucks In light of Starbucks successful expansion, could Starbucks successfully expand beyond the coffee shop business in a meaningful way without destroying its core business?
According to our textbook the discussion of competitive advantage and added value always starts with which three things? In regards to anticipating competitive dynamics one should try to anticipate the moves a competitor might what? Strategists now e..
What would be the effect on customer time in the system of having a second ticket taker doing nothing, but validations and card punching, thereby cutting the average service time to 20 seconds?
A large manufacturing company is embarking on a project to replace a system that tracks travel expenses within the organization. The current system used is old and outdated. Analyze the given scenario and identify the best method for deriving duratio..
What type of challenges faced by many leaders of firms that have been forced to downsize lately. How do leaders continue to engage their employees in the face of layoffs and bad financial news?
How does the use of "influence as exchange" not only relate to project management, but to management in general? Discuss how you might use the 5 kinds of currencies listed on page 345 as a manager. Read the case about the explorer Ernest Shackleton o..
Identify potential quality concerns in the traditional areas of machinery, employees, measurements, and materials. Organize these quality concerns using a cause-and-effect diagram. Recommend potential changes to these traditional areas to attempt to ..
There are different scheduling techniques for different size projects but all benefit from a best-case, expected-case, and worst-case scenario. Compare and contrast these three scenarios.
Using Motivation to Improve Performance
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