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How empathetic listening assist when listening to responding

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How can empathetic listening assist when listening to respond, listening to learn, listening to be with, or listening to connect in order to go from concord to confirmation and prevent the conversation from going from concord to consolidation. Provide an emotional context (e.g. when someone else is angry, when you are angry, when some else needs forgiveness, when you need forgiveness).

Reference no: EM131150416

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