How customers interact with the organization

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Discussion: Implementing a new system, or modifying an existing one, can create organizational change. This change can impact how employees work, how information technology teams support the business, and even how customers interact with the organization.

Ensuring users adopt new systems or changes to existing systems is critical, as implementing a system no one will use becomes a wasted investment. User adoption should be considered by the business stakeholders no later than during the design phase. Identify 2 to 4 steps or activities a project team can take that will influence user adoption. Explain how these steps or activities will influence user adoption.

Post your answers to the discussion forum.

Respond to at least three of your peers and consider how user interface-based design and pattern-based design approaches could influence user adoption.

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Reference no: EM132233687

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