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For a service that you are familiar with, how can its design be improved? Think about a service that you are familiar with, either within your own company (or one your company provides), or an external service that you have used. Referring to the Service-System Design Matrix (JC13 page 222, exhibit 7.3) and the "Seven Characteristics of a Well-Designed Service System" (JC13 page 230), how could the design of the service be improved? For example, are there aspects currently provided in a face-to-face fashion that would be better provided via mail, Internet, or telephone? Why would the change be an improvement? In what ways does the service that you are thinking about exhibit characteristics that indicate that it is "well-designed", and in what ways could changes be made to make the service more consistent with the seven characteristics? For example, is the service user-friendly, or not?
Chester's Elite product Clack has an awareness of 72%. Chester's Clack product manager for the Elite segment is determined to have more awareness for Clack than Andrews' Elite product Apple. She knows that the first $1M in promotion generates 22% new..
With so many challenges to a business, how do economic incentives, like profit-sharing, really help to build assets? Are these incentives long-term in nature, or short-term?
Explain how will Bunny wac's structure likely need to change if it does begin developing its core battery technologies in-house.
Employees at Foxconn factories described in the e-Activity worked more hours than allowed under Chinese labor laws. Yet the violation of these standards is widespread in manufacturing.
What is the critical path? Enumerate all the paths in the network. For the cost data shown below, reduce the project completion time by three weeks
Explain why some states do and other states don't have a public-sector bargaining law or laws that cover some public employees but not others.
You are a new CEO of a large business. Your supply chain department managers are very good; explain however, they have a hard time cooperating with each or on mutual business goals. Each 1 tries to maximize their areas results. Explain how would y..
Based on the organization you selected, write a marketing plan of 750-1,000 words. Be sure to address the following, Describe the 4Ps of marketing in your organization?
Compute the multifactor productivity measure for each of the weeks shown. What do the productivity figures suggest?
The relationship between the organization and its suppliers or its customers is key in making decisions regarding locating a plant or facility. Such decisions are generally a strategic decision.
Identify five key economic variables that could represent major opportunities or threats to a bank in your town or city.
A bottling plant fills 2,400 bottles every two hours. The lead time is 40 minutes and a container accommodates 120 bottles. The safety stock is 10 percent of expected demand.
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