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Ziptech recently observed that its customer service team was not handling customer complaints in a professional manner. Management determined that the team needed training in communication, behavior, and product skills. Using the development pipeline, discuss the methods that can be used to improve the team's skills.
What are the organization's production and purchasing strategies? Compare and contrast the operational and managerial impacts of the aggregate planning decisions in terms of customer satisfaction
Explain how does project audit differ from performance measurement control system. Explain in your own words. Explain how do these project tools help with quality management.
Formulate a spreadsheet model that will give the profit in part b for any of the two numbers. Use the Excel goal seek command to calculate the break-even point found in part a.
What is the definition of marketing? What are the benefits and drawbacks of incorporating marketing into the sales function of an organization? Do you think that marketing should be included as part of the sales organization within a company.
Explain Porter's Five Forces Model and how Bill can use it to analyze his current business and his expansion. Be sure to address each of the 5 forces and explain to Bill what they mean for his business.
What are the environmental issues that the Organization's management is facing? What strategies are being implemented to adapt to these environments? What other strategies to adapt to these environments, would the team suggest?
Carter brings suit against Harper also Jennings alleging disparate treatment discrimination. Illustrate what must Carter prove to establish a rebuttable presumption of disparate treatment. If Carter establishes rebuttable presumption, does Harper ..
If line employees are requisite d to assume quality control function, ir productivity will decrease. Discuss this. You don't inspect quality into a product; you have to build it in." Illustrate what is your opinion.
What is the service level or critical fractile and what is the under-stocking cost Cu and what is the over-stocking cost Co
If there are 120 total defects from 10 samples, each sample consisting of 10 individual items in a production process, which of the following is the fraction defective that can be used
Why is diversity training needed for global companies? How can diversity training be effective?
Bloom's Jeans is searching for new suppliers, and Debbie Bloom, the owner, has narrowed her choices to two sets. Debbie is very concerned about supply disruptions, so she has chosen to use three suppliers no matter what.
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