Different type of customers involved in the process

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Reference no: EM131235545

Think of a “supply chain” for filling a doctor’s prescription. Please describe the following;

a) Describe the different type of customers involved in the process.

b) Build a strategy for determining the Voice of the customer and tracking how well their needs are fulfilled.

c) Create SIPOC for this process

d) Develop a process map

Reference no: EM131235545

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