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1. A service provider that wants to be perceived as empathetic should allow its employees to customize the services to meet the specific needs of each individual customer.
TRUE
FALSE2.When considering customer satisfaction/dissatisfaction, the ability of the service providers to correct service delivery system failures is very important.
FALSE3.A customer's refusal to comply with park regulations when riding a roller coaster in an amusement park will have no effect on his or her level of satisfaction.
FALSE
Assume you are a part of the nation Eggonia's grand council on ethics. The country has been giving charge of deciding whether or not your nation's citizen are morally obligated to send famine relief to the neighboring country of Furesia.
What are the major limitations of using secondary data to solve marketing problems?
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Distinguish between the different typologies of cultural tourists, illustrating your answer with examples Critically discuss the impacts of cultural tourism on the host society and destination
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Apply 2 psychological theories and 2 sociological theories to each of the following three delinquent acts: shoplifting, breaking and entering a home, and car jacking.
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