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Project Description:
Individually, you will be creating a customer service strategy aimed at building and sustaining customer loyalty for your chosen company. You have been hand selected by the CEO to propose a customer service strategy to the Board of Directors for your organization in an effort to convince them that they should adopt your strategy. Your company has been struggling to attract and retain customers. You believe this is due to the lack of focus on customer service.
Capstone Project 1
Choose a company (fictitious or real) and explain the reasons for your choice.
Decide on the type of business the company is in and write a 1 paragraph description of it. This will help personalize your strategy.
Choose a position & title for yourself within your organization.
Synthesize your approach to the effective closure of a team process or project. Focus on how the people might disengage in a positive way. It would be important to ensure continued effort through to complete closure
What do you think is meant by "competitive structure?"
Prepare a descriptive matrix describing the major competitors to the product/service you have presented. Consider direct, indirect, substitutes, and future competitors. What are their strengths and weaknesses. For example
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Traditionally, human resource management practices were developed and administered by the company’s HR department. Line managers are now playing a major role in developing and implementing HRM practices. Why do you think this change has occurred? Is ..
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Identify and describe trends impacting education and research.
An arbitration procedure examines the prearbitration, arbitrator selection, conduct of the arbitration hearing, preparing and rendering an award, and the magnitude of arbitration.
This assignment aims to investigate the complexity of stakeholder management and incorporate ethnical principles into business decision-make.
Construct the dual problem. Write the complementary slackness conditions. Suppose you are told that the solutions (x1, x2) = (0, 3) and (y1, y2) = (4, 0) are feasible solutions to the primal and dual problems, respectively. Explain two different ways..
Think of three topics that interest you. Locate the articles on these topics on Wikipedia and comment on their usefulness and accuracy. Which article is the most reliable? Which is the least reliable?
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