Consumer buying decision process for buying ice cream

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Reference no: EM132185448

Scenario:

Krispy Kreme was one of the most successful companies in the restaurant sector in America. The company started in the 1930s in the southern states of the US and started exploring other markets only in the late 1990s. Krispy Kreme was one of the best known brands in the US and although the company did not have a formal advertising budget, the brand was one of the most recognized ones in the country. Krispy Kreme achieved a high level of brand awareness by adopting a unique publicity program geared towards high media exposure. It also introduced some innovations in its stores like the 'Doughnut Theater' and the 'Hot Doughnuts Now' signs, which proved to be good marketing moves.

The company's expansion into northern markets pitted it directly against another doughnut major, Dunkin Donuts and the two companies were gearing up to defend their markets. Krispy Kreme was also exploring overseas markets and was in the midst of identifying locations to set up more new stores.

Answer the following questions:

1. Explain the stages of the consumer buying decision process for buying Ice cream.

2. Analyze the components of the company's marketing research system and their contribution to the value of the brand.

3. Analyze the different ways in which data they can obtain data.

Reference no: EM132185448

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