Concerned about the amount of time

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A small service company is concerned about the amount of time it takes to complete a particular service. The manager has observed that this particular service is causing delays and customer dissatisfaction. The service was redesigned and a time study was conducted. The result of the time study was that standard time for the process should be about 9.25 minutes. Time 7.89 day 1 , Time 7.73 day 2, time 8.71 day 3, time 7.94 day 4, time 6.20 day 5, time 8.53 day 6, time 8.32 day 7, time 8.30 day 8, time 7.87 day 9, time 9.01 day 10

Reference no: EM131221848

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