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Phone calls arrive at an average rate of 30 per hour at the Information Technology Help Desk of a large organization during normal office hours. Use appropriate Excel functions to solve the following questions:
(A) Compute the probability of receiving four calls in a five-minute interval of time.(B) Compute the probability of receiving more than 10 calls in a five-minute interval of time.(C) If no calls are currently being processed (either on hold or in progress), what is the probability that the agent can take a 10-minute break without missing a call?(D) The help desk has a capacity for 5 calls on hold; any additional calls get a busy signal and so miss their spot in the queue. If there are already 2 calls on hold and the current call takes 7 minutes, what is the probability of at least one caller not getting into the queue while the current call is processed?(E) Suppose no calls are currently being processed (either on hold or in progress), what is the probability that the Helpdesk will receive the next call within the next 10 minutes?
Data on distribution of cost for building effort, design work and testing effort.
Suppose that in a hypothesis test with null hypothesis = 13.0 at 0.05, that a value of 11.0 for the sample mean results in the null hypothesis not being rejected.
Take a random sample and perform a t-test against a population mean (no time series for any parts of this project.) Test a hypothesis about a population mean.
One grand prize of $600 and two consolation prizes of $100 each will be awarded. Jeremy purchases one ticket. Find his expected value. Show your work for full credit.
Calculate a 95% confidence interval for the average lifetime of the washing machines that the company uses. Calculate the sample size required to reduce the margin of error for a 95% confidence interval down to 7 (i.e. E = 7).
Provide an example and state the Null and the Alternative hypothesis for the examples in symbolic form.
If the voice identifications were made by random guess, find the probability that all 9 victims would select the same person?
In a randomly controlled trial conducted with children suffering from croup, 46 randomly selected children were treated with ow humidity while another group of randomly selected children were treated with high humidity.
Find the critical value Zc necessary to form a confidence interval at the given level of confidence.
What are the probabilities of accepting lots that are 10 percent, 20 percent, and 30 percent defective? Estimate the probability of accepting a lot that is 15 percent defective.
Find the viarance for the given data. Round your answer to one or more decimal place than the original data. 5.1,4.7,8.8,3.5,5.6.
Use the frequency chart on the age of actors and when they won a prestigious award and construct a corresponding histogram.
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