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The company is considering consolidating its two service desks into one location, staffed by two clerks. The clerks would continue to work at the same individual speed of four minutes per customer. However, assume the arrival rate is now one every three minute (combined from two separate desks) a. what would the average length of the waiting line (need to use exhibit 5.12). b. what is the probability of waiting in line? c. what would be the average time that a person must spend at the service desk (waiting plus service)? d. should the company consolidate the service desks? why?
What are the relative importance weights of the 6 factors? You will use the relative importance weights to calculate the overall ratings of the three locations in Question.
the Chair sampled 500 final grades from last yr for each instructor also computed the number of failures per instructor as 13, 11, and 0 also 16 respectively. Compute the upper also lower standard control limits for this chart.
Identify and briefly describe the constraints involved in developing a selection program and other factor affecting work performances.
How would you respond to these challenges? What might be the repercussions? A number of employees from the former Soviet Union speak Russian together when they're in the workplace - they sit together on break and at lunch and do not befriend "America..
Discuss the reasons why small businesses are so important to the U.S. economy. Understanding that “Diversity is also desirable for innovation, flexibility, and organizational success,” how does it then play a part in small business success? Please ci..
time between arrivals at state revenue office is exponential with mean value .05 hour. Office opens at 8:00am. Write exponential distribution which describes interval time.
What are the operational challenges associated with developing new boutique hotels? What can we learn from the mass customization of tangible goods (e.g., Land's End or Dell) that can be applied to the mass customization of services (e.g., boutique..
You are to succinctly define in your own words the phrases "operational efficiency", "operational effectiveness", "operations strategy" and "operational sustainability"
A regional fast-food restaurant is considering an expansion program. The major factor influencing the success of such a program is the future level of interest rates. It is estimated that there is a 40 percent chance that interest rates will increase..
peters paper clips uses a three-stage production process cutting wire to prescribed lengths inner bending and outer
assume that you are asked to make a memo on workplace surveillance. comprise discussions on legislation controversies
Although there was ample demand for business courses last semester, conflicting schedules allowed only 1,450 new students to take business courses. Illustrate what are the utilization and efficiency of this system.
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